Relentless Collision Durham

4.6 (199reviews)
95%
442 Martin Luther King Junior Parkway,  Durham,  NC  27713
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Shop AssistantSparkles

In operation 3 years.

Relentless Collision delivers advanced, OEM-certified collision repair across Raleigh, Durham, and Cary, specializing in luxury, electric, and modern vehicles. Our factory-trained technicians use manufacturer-approved equipment, repair methods, and genuine OEM parts to restore every vehicle to exact safety and performance standards. We proudly maintain certifications with Alfa Romeo, BMW, Corvette and Cadillac CT6, GM, Genesis, Honda and Acura, Hyundai, Infiniti, FCA, Ford, Kia, Land Rover, Lexus, Maserati, Mercedes-Benz Electric and Mercedes-Benz Elite, Nissan, Rivian, Subaru, Tesla, VinFast, and Volvo. With over 30 years of leadership experience, Relentless Collision provides precise structural repairs, expert ADAS calibrations, premium EV body repair, and luxury-grade craftsmanship. Trusted for honesty, transparency, and elite training, we deliver uncompromising quality at every location in the Triangle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
Honda
Hyundai
Kia
Subaru
Tesla
Volvo

Reviews (199)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent customer service, with staff members being described as professional, friendly, and knowledgeable. The quality of repairs is highly regarded, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating regular updates throughout the repair process. Timeliness is generally positive, with many repairs completed on time or even early. The shop's cleanliness and attention to detail, including interior cleaning, receives frequent compliments. While most experiences are outstanding, some customers noted occasional communication gaps and timeline uncertainties as areas for improvement.
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"... Collision did an excellent job repairing my vehicle. The quality of the work exceeded my expectations, and the car looks amazing again. The staff was professional, ..." Read more
"Unbelievably good service great communication and high-quality work"
"I was amazed by how clean the shop was when I first arrived! Then I noticed all the awards ..." Read more
"Extremely poor experience"
"The service is unbelievably bad. Can never get anyone to provide updates unless you ..." Read more
"Every day through text or phone call. I really appreciated that"
"I reached out a few times, and I didn't always get a response to my emails. I will say that the response was quick when I asked ..." Read more
"The service is unbelievably bad. Can never get anyone to provide updates unless you call. Service completed took over 2 months. ..." Read more

My Experience

They do an excellent job at relentless. All repairs were made and the car looks great!

My Experience

Fantastic job, very helpful staff. Hope to not need you guys again but I know where to go if I do.

My Experience

The service was excellent, and I’m very glad to have my vehicle back. However, it took over a month, and I found that frustrating. Please know that I would recommend relentless collision to others.

My Experience

Maggie was outstanding. She provided timely and honest updates. She and her team treated my vehicle like their own. I highly recommend Relentless.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Smooth interaction, and team was keeping me posted with updates

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

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Returned Clean

My Experience

My experience was outstanding! The staff is friendly and professional. They did a great job on my car plus detailed it (which they really knocked it out the park). If I need it I will use them for all my work.

Likely to Recommend

Repair Quality

You guys were great from time we walk through the door until we got our car. Outstanding job. We will always use Relentless.

Customer Service

Great

Returned Clean

My Experience

Incredible experience. Thanks!

Likely to Recommend

Repair Quality

Incredible experience with Josh and Relentless, although I'd still prefer some other reason to go for a visit except for car repair......

Customer Service

No complaints!

Returned Clean

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Repair Quality

Maggie is fantastic; work is done perfectly!

Customer Service

Returned Clean

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I would definitely recommend Relentless to all my friends

Repair Quality

Great repair job

Customer Service

Super nice professional individuals who were so accommodating

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Every aspect of the process was excellent! I was helped by Josh Mason, who was very professional and pleasant, eager to help, knowledgeable and articulate. He was informative as well as attentive to my needs and concerns. He set a realistic work schedule that was achieved. I received a general initial quote, followed by an updated one once the car was taken apart and evaluated. My Tesla 3 is 7 years old and has its share of small scrapes and dents, which were not part of the more major repair. Yet with the new trunk lid and clear finish and some clean up it feels almost new! I could not be happier with Relentless Collision’s work and management. Thank you!

Likely to Recommend

Repair Quality

My experience at Relentless Collision was the best I have had, over many years and with multiple cars! My six-year-old Tesla 3 needed rear trunk lid replacement and repair of related damages. Josh helped me through the entire process: communicated details of what would be done, explained variables that would affect timing and cost, explained quotes and stayed in touch with me. He listened to my concerns, responded to questions and to my schedule needs. He was friendly, knowledgable and very professional - an excellent representative for his company! The team's work product is beautiful, and the care taken with repairs and the effort to go the extra mile make me feel like I have an almost new car! Thank you, Josh and Relentless.

Customer Service

Returned Clean

Likely to Recommend

If any of my friends or family needs work done I’ll definitely send them to you.

Repair Quality

My car looks and drives great.

Customer Service

It was wonderful working with Maggie McCoombs. She gave me frequent updates and is a total professional while providing a friendly upbeat customer interaction.

Returned Clean

My Experience

Maggie Combs did a great job keeping us informed on the state of the work.

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Repair Quality

Customer Service

Maggie did a great job keeping us informed as work progressed

Returned Clean

My Experience

Very satisfied with quality of work done by Relentless Collision. Josh Mason was great to work with!

Likely to Recommend

Repair Quality

Contact person at your company, Maggie, was sometimes helpful and at other times extremely rude, despite my politeness to her. I wouldn't use your company again or recommend it to someone else as a result. Everything else was fine.

Customer Service

See previous comments.

Returned Clean

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Repair Quality

My mom yolanda and I received a 5 star service. Very transparent and clear!

Customer Service

Returned Clean

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Repair Quality

price was a little high

Customer Service

Returned Clean

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Repair Quality

I am very happy with Reletless's service, and I also received excellent customer service.

Customer Service

Returned Clean