Relentless Collision Raleigh

4.9 (389reviews)
96%
2620 Westinghouse Blvd,  Raleigh,  NC  27604
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Shop AssistantSparkles

In operation 6 years.

Relentless Collision delivers advanced, OEM-certified collision repair across Raleigh, Durham, and Cary, specializing in luxury, electric, and modern vehicles. Our factory-trained technicians use manufacturer-approved equipment, repair methods, and genuine OEM parts to restore every vehicle to exact safety and performance standards. We proudly maintain certifications with Alfa Romeo, BMW, Corvette and Cadillac CT6, GM, Genesis, Honda and Acura, Hyundai, Infiniti, FCA, Ford, Kia, Land Rover, Lexus, Maserati, Mercedes-Benz Electric and Mercedes-Benz Elite, Nissan, Rivian, Subaru, Tesla, VinFast, and Volvo. With over 30 years of leadership experience, Relentless Collision provides precise structural repairs, expert ADAS calibrations, premium EV body repair, and luxury-grade craftsmanship. Trusted for honesty, transparency, and elite training, we deliver uncompromising quality at every location in the Triangle.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Audi
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
Honda
Hyundai
Jaguar
Kia
Land Rover
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Rivian Passenger – R1T/R1S
Tesla
Volvo

Reviews (389)

Customers say
Overall Customer Satisfaction
Customers consistently praise Relentless Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop receives high marks for proactive communication, keeping customers informed throughout the entire repair process via calls, texts, and emails. Timeliness is frequently highlighted, with numerous vehicles completed on time or even ahead of schedule. Customers also appreciate the shop's advocacy with insurance companies, ensuring quality OEM parts are used. Staff professionalism, friendliness, and thoroughness are repeatedly commended, along with vehicle cleanliness at pickup. A small number of customers noted areas for improvement, including more consistent proactive communication, occasional repair delays, and isolated quality concerns such as improper reinstallation of components - all reflecting direct customer observations rather than systemic issues.
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"... gotten a fair settlement. On top of their advocacy, the repair work itself is flawless—my car looks brand new again. The level of professionalism, communication, ..." Read more
"... relentless was wonderful very professional staff and great quality of work. Everyone I encountered was friendly and professional. will definitely use them again ..." Read more
"My Tesla was hit in the rear, and Relentless Collisions repair made it look like the accident never happened."
"... impression I was a nuisance. I did get the impression that everyone took the repairs seriously and were striving for a quality repair job." Read more
"The work that was completed at Relentless Collision on my car was nothing short of superb. The results are ..." Read more

My Experience

Everything was great, from scheduling the appointment, the reassurance it could be done..and the best part, I was told about an hour and it only took about 15-20 minutes. I live 2hrs away and I’m willing to take the drive each and every time! Thanks so much! This was a GREAT first experience!

My Experience

Initial impressions day after pick-up are quite positive. Car looks good and was returned nicely cleaned. Communication with shop was good.

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Returned Clean

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Returned Clean

My Experience

Thomas did all he could taking into consideration that he discovered a part that had to be replaced along with the holiday delay

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Several parts had to be ordered and with the 4th of July there was a delay

Repair Quality

Overall a great experience

Customer Service

Great job

Returned Clean

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Returned Clean

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Repair Quality

I am completely happy with the job you did the job looks like new!!

Customer Service

Thomas was great was quick to get back to me and was nothing but helpful! Thank you Thomas!!

Returned Clean

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Repair Quality

I worked with Eric and he kept me informed every step of the way. He is fantastic! My car looks brand new again

Customer Service

Eric was wonderful!

Returned Clean

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Erick and the entire team were outstanding to work with and the results were awesome!

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Returned Clean

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Already am suggesting them to others

Repair Quality

Amazing service. Amazing communication! Eric was the epitome of professionalism! More personnel like this in business would make every business successful! Keep up the great work!

Customer Service

Returned Clean

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you guys are the best

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Returned Clean

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Repair Quality

The vehicle was presented for delivery with an obvious misalignment of the tailgate with the side panels. I was being told that there was no way to adjust the gap. After insisting that it was not that way before the accident and it needed to be dealt with, it was taken back in and returned with a much better alignment. After driving the vehicle, I noticed that the driver side blind spot indicator was constantly going on and off. I was told that this sensor was not touched during the repairs and to take it to Rivian to evaluate and determine if it was a result of the accident. After hours of diagnostics, the sensor was found to have been installed backwards. Since it was working fine after the accident but not after the repair, it had obviously been "touched" during the repairs and reinstalled backwards. Overall, I was very satisfied with the finished product, but my experience was diminished by the issues detailed above.

Customer Service

Returned Clean

My Experience

Communication with Eric from start to finish was outstanding. Thanks for the good work!

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Solid experience!

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Returned Clean

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My Experience

Thomas did an excellent job coordinating and getting the work done.

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Returned Clean

My Experience

Communication was excellent. Dropping off my car and having the rental arrive was seamless. Could not have asked for a better experience and my Lexus is back as good as new!

My Experience

This was my second time having my BMW repaired at relentless. These people are so professional from top to bottom always a smile and professional service and the end results was an impeccable car just like the day I bought it thanks again for being such a professional.

Likely to Recommend

Repair Quality

From start to finish my experience with relentless was wonderful very professional staff and great quality of work. Everyone I encountered was friendly and professional. will definitely use them again if needed.

Customer Service

Friendly and courtesy had my best interest at heart

Returned Clean