Reliable Collision Toyota
In operation 27 years.
Your convenience and satisfaction is our number one goal. Beginning with our indoor estimating bay to keep you out of the cold, to our lifetime paint guarantee, we have built our collision center to be different. You can rest assured your vehicle will be repaired to your satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Pat,Seth,and Shawna provided excellent customer service. Tech did prefect job car looks better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so pleased with the quality of the repairs. Paint match was important- very important. I think it is as as close as a shop can get it. All people at all points gave 100% perfect customer service. Explanations and positive assistance go a long way. Reliable Collision is a truly professional business and I thank you and State Farm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with the kind and positive communication from the administrive assistant, the estimator, and the person who released the vehicle to me after repair. Special thanks to those who worked on the vehicle. Professional work is appreciated.
Customer Service - 5.0/5.0 -
outside customer service
Returned Clean
My Experience - 0.0/5.0 -
No completely. We were told by Scot who did our estimate. that some of the front end bumper would need paint. In final inspection, you would think the company would have walked around the vehicle and do any minor dabs with the paint, while they had the paint, that was needed for the actual repair. (and we would have been willing to pay extra for if asked), we bought the car used for only 16k original miles, a 2025 model. It only has 21k now. After driving several weeks after buying the vehicle, we noticed two tiny rust spots around the windows one on the left side and the other on top of the front windshield, about the size of pea or two. The car could have used an alignment, I’m sure from the accident. Not a major alignment but the front left wheel seems a little out of alignment which we will have to get fixed. We asked another person who attended us on the day scheduled to be brought in because Scott was not available if while the car was in the collision shop, could the mechanic s shop be able to fix a couple minor things. We have full 100% coverage insurance with Toyota and with our insurance company. We needed a light above the drivers visor fixed. We needed the back tail gate fixed as the for it doesn’t open properly from pushing inside button (as the push button inside didn’t seem to work many times.) And the driver did window makes a funny noise when going up or down. This side was also the collision repair side. She didn’t think that wouldn’t be a problem. Those things were not addressed or fixed. when we picked up our vehicle which I’m sure it sat more outside then in the shop and could have been easily looked at by mechanics while not in the collision shop,. It was in there for two weeks. we’ll have to make another appointment and drive another hour back for those fixes and possibly have to rent another vehicle while it’s in the shop for that time. As far as the actual collision repair. I believe they did a good job. Communication is definitely a problem or notes are not written clearly and/or paid attention to. Afterwards, we paid $300 for a complete detail clean after the collision repair. Scott will be reimbursing us $150 for that as they did not do a proper job with the wax and shineand also with the buffing for that matter Praying we will actually see the monies returned Thank you for this opportunity to vent. Yet, in all of this, Scott the estimate day and the young lady who attended us the day of the actual appointment, in his place, were very kind and great to talk to and very pleasant. We were so excited after waiting nearly two months to finally have our newer vehicle repaired and then waiting another weeks of it sitting in the shop for the repairs I guess we expected the same professionalism we received in communication for the repairs and touch ups too
Likely to Recommend - 3.5/5.0 -
Time in shop is not recommended even though they told us two weeks. They met what they said, but I’d probably tell someone else expect your car to be tied up for a while, two weeks or more. And if you don’t have rental car insurance expect to pay for those for two weeks. We thought we had rental car insurance under full coverage. It was the insurer’s fault for not recommending that to us because we thought it was included and it was nothing to pay the extra $7 on our policy
Repair Quality - 4.0/5.0 -
Pretty good job on the collision repair Thank you
Customer Service - 5.0/5.0 -
No comment rating says it all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job, kept me informed as to the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The name fits… Reliable. They did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very impressed with the communication and service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repair went great. Nut cap for one of my windshield wipers was missing afterwards though.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Seth is outstanding
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional.
Customer Service - 5.0/5.0 -
Everyone was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always top notch in every way. Scott is AWESOME.
Likely to Recommend - 5.0/5.0 -
Top notch. I always insist with my insurance company that my repairs be done there.
Repair Quality - 5.0/5.0 -
Great job as always!
Customer Service - 5.0/5.0 -
Awesome as always!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and a quick job thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Scott was very professional and did a great job he gets a 10 rating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed throughout the process.