Reliable Collision

4.9 (7,190reviews)
99%
3521 E. Sunshine St.,  Springfield,  MO  65809
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Shop AssistantSparkles

In operation 27 years.

Your convenience and satisfaction is our number one goal. Beginning with our indoor estimating bay to keep you out of the cold, to our lifetime paint guarantee, we have built our collision center to be different. You can rest assured your vehicle will be repaired to your satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car
Lexus Certified
Scion
Toyota

Reviews (7,190)

My Experience

Office staff are not friendly. Repair work was excellent.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’m impressed with the quality of the work.

Repair Quality

Very pleased with the courtesy, professionalism and quality of the work done on our vehicle.

Customer Service

Very friendly and professional people.

Returned Clean

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Repair Quality

Customer Service

They were amazing! Kept us up to date!!

Returned Clean

My Experience

The work looks great. There was some miscommunication (related to payment) that caused the work to be postponed for a few weeks. However, in the end I was satisfied with the service provided.

Likely to Recommend

Highly recommend!!

Repair Quality

Excellent

Customer Service

I am always impressed by the high level of professionalism and friendliness I have received from the staff! Pat, Shawna and Seth definitely go above and beyond to make the customers feel appreciated!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything from start to finish was amazing! Jake Lovelace started the whole experience off perfectly. Maddison Smith in the rental department is a total gem—you really don’t know how lucky you are to have her as an employee. I am one incredibly satisfied customer, especially considering the chaos of the recent hailstorm that put so much extra pressure on your team. I wish I had the names of the rest of the team to mention them specifically, but thank you to everyone behind the scenes!

Returned Clean

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Customer Service

Returned Clean

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I will gladly share my positive experience at Reliable Collision and recommend to a friend or colleague.

Repair Quality

I received excellent, top-notch service at Reliable Collision. Scott Adkins was professional, helpful, and able to fit me in. Communication was consistent throughout the process, making everything go smoothly and stress free, which was very much appreciated. Repair quality and timeliness was very impressive.

Customer Service

The front staff were pleasant, attentive, and provided exceptional customer service. I also noticed this same level of care with other customers, which says a lot about the business culture and ethic.

Returned Clean

My Experience

The work was done well and on time. Very efficient.

Likely to Recommend

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Customer Service

Returned Clean

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My Experience

Everything about this experience went very well and all the staff were great

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Scott was great to work with. His knowledge and demeanor made the process seem effortless. It appears that his crew does good work. Overall, 10 stars for a typically difficult situation.

Customer Service

See above

Returned Clean

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Repair Quality

Customer Service

My Experience

My car collision repair went better than I expected! Everyone was very friendly and professional. The repair was even completed earlier than expected.

My Experience

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean