Rife's Auto Body - Westerville Cr#28

4.8 (1,001reviews)
97%
3310 Paris Ct,  Westerville,  OH  43081

In operation 34 years.

With two locations in Central Ohio, Rife's Autobody has proudly served our communities with expert auto collision repair services since 1944. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Grandview and Westerville. At Rife's Autobody, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Infiniti
Nissan
Tesla
Volkswagen

Reviews (1,001)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team receives strong recognition for excellent communication, including regular text, email, and phone updates throughout the repair process. Timeliness is frequently highlighted as a strength, with several customers pleasantly surprised by early completions. The staff is widely described as friendly, professional, and helpful, especially in navigating insurance processes. A few customers noted improvement areas directly from their experiences: some desired more proactive updates during delays, a small number experienced repairs taking longer than initially estimated, and occasional cleanliness concerns at pickup were mentioned. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to family and friends.
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"AMAZING EXPERIENCE!!! From start to finish, extremely efficient with the entire process. I will be recommending ..." Read more
"Definitely the best experience Ive ever had with an auto body shop!"
"Very professional and we're able to repair the lift gate instead of replacing it. Saved a lot of money for ..." Read more
"Quick appointments for assessment and repair. Professional staff. Helpful updates. Reasonable pricing. Quality ..." Read more
"Great Experience, they handled everything professionally and provided great service and repair was perfect."
"High quality repair on my auto. Communication was superb."
"Quick, easy, great communication & excellent quality & workmanship. Highly recommend."
"... attention to detail. Greeted quickly by friendly staff, I received text updates almost daily and my auto was completed on time." Read more
"Not enough communication about what was going on during the process. I got email updates but there was no ..." Read more
"The customer Service along with status updates were great!"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This was my second time needing body work on my car. The repair on the bumper is exceptional. One would never guess it was damaged. Faith, at the desk, is very professional. And then there's Andy. Very friendly and so helpful. He's, the one who offered (and took) the photos for the insurance company of the person who hit my car. It was even raining that day! Good experience all around. Thank you. D. Shultz

Likely to Recommend

Repair Quality

The people I worked with were very knowledgeable. We had a back order issue but the staff kept me in the loop.

Customer Service

My Experience

You guys did a great job with my car. It looks awesome. The service and the people were very friendly. I couldn’t have asked for anything else. You guys are nothing shy of awesome I would give tens across the board and I will definitely bring my car to you guys if I need help.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for completing our van ahead of schedule. My wife depends on the van to transport her to appointments. Job was well done. Communication was good.

Likely to Recommend

Repair Quality

Kept me informed and did a quality job.

Customer Service

My Experience

I was originally scheduled with Crash Champions. After weeks of delays and horrible customer service, I randomly chose Rife’s. I’m glad I did. Andy (and the entire team) was responsive and attentive. The PDR work looks great and was completed quickly.

Likely to Recommend

Repair Quality

Quick service. Great communication and quality of work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From start to finish was a great experience. I have nothing bad to say and give nothing but a job well done bye everyone that touch my vehicle. Highly recommend Rife’s to anyone needing repairs.

Likely to Recommend

I would recommend Rife’s to anyone

Repair Quality

Rife’s did an excellent job on the repairs and there communication throughout the entire process was great. I would highly recommend Rife’s to anyone.

Customer Service

Again their customer service and communication was great.

My Experience

Andy was wonderful and very helpful keeping need updated on my car, even finished early, thank you!

Likely to Recommend

Repair Quality

Customer Service

they were great!

Likely to Recommend

Repair Quality

RIFES did a good job on my car. There were a few concerns I had with the body work and paint. I called them up and made an appt to go over my concerns. When I brought the car back he listened to me. Agreed to fix the issues. I made an appt to bring it back in to fix those issues.

Customer Service

My Experience

Amazing customer service and extremely fast repairs! I hope I don’t ever need another car repair but if I do, I will definitely come back here!

My Experience

Great service and fast turnaround!

My Experience

Andy was awesome and told me what to say to my insurance company to file the claim since I had never been through that process before. Bumper job looks absolutely perfect! Thanks to everyone involved!

My Experience

Extremely satisfied with the exceptional service. The staff greeted me and kept me informed. I will definitely recommend your services! Rose MSN Mitchell

Likely to Recommend

Repair Quality

Kenny was so helpful and very personable, and had my Beetle in tip top shape in less than a week!

Customer Service

Returned Clean

My Experience

Experience was fantastic from start to finish. Emails were sent to me daily updating me on the progress of my repair. Very smooth and easy. Would definitely recommend Rife’s for auto repairs. Customer service was amazing .

Likely to Recommend

Repair Quality

Customer Service

Service was top notch. Very pleased with every aspect of the repair

My Experience

I’m completely satisfied with the experience I had with Rife’s Auto Body for the second time in fixing my car, thank you Andy for working with my insurance company and helping me get my vehicle fixed. 🔟/🔟

My Experience

Andy was wonderful to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

THANK YOU to Kenny and team for taking such great care of my car! It looks fantastic and sounds so much better. It sounds silly, but this is the first true car I’ve ever bought that I loved and was devastated when they told me it was wrecked. I also appreciated all the transparency and candor around the repairs. I will be recommending everyone to come to your repair shop!

Likely to Recommend

Repair Quality

Customer Service