Riley & Sons - Anderson

4.7 (2,010reviews)
96%
2394 E 400 S,  Anderson,  IN  46017

In operation 69 years.

Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (2,010)

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My Experience

I was told it would take two weeks. However that was no where close to being correct. Text messages are inaccurate and phone conversations didn’t help. The process drug out much longer than expected. The best part is I got my truck back and never need to deal with this company again. Costumer service is really based on a text message that isn’t accurate

My Experience

I appreciate the polite, professional manner of doing business at Riley and Sons. Regular updates and progress reports too. I feel confident that the work was done correctly and with care.

My Experience

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I’ll definitely recommend to anyone and everyone. If I ever need anything done again I’ll definitely come back!!!

Repair Quality

They did an awesome job!! I have zero complaints!!

Customer Service

Everyone I talked to was so nice.

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My Experience

I appreciate that you kept in touch with me as repairs were made. I just picked up the truck late this afternoon so I haven’t had a chance to inspect the repairs because we weren’t home tonight.

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It was a total mess & ridiculous......they offered no refund, of any kind.. ...a car wash,, full tank of gas, anything would have went a long way........& showed they cared... a NEW client treated like this, no way this is NOT the way to get return customers. Sincerely, Tammy Gordon

Customer Service

The staff was nice.........the manager had same excuses as Don used

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Repair Quality

Great work. Your team went above and beyond. Thank you for taking care of my wifes car in a timely manner and it looks amazing

Customer Service

Great communication.

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Excellent job! Trevor was able to get back with me regarding a tire sensor.

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My Experience

Your team always does good work! My Blazer looks great! Thank again 👍.

Likely to Recommend

I’ve always had good service

Repair Quality

Your work was excellent I am very pleased with the way my vehicle looks!

Customer Service

Everyone gave me respect, and I was kept informed you were making!

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