Riley & Sons - Anderson

4.8 (2,000reviews)
96%
2394 E 400 S,  Anderson,  IN  46017

In operation 69 years.

Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (2,000)

My Experience

Your service was great. We appreciated the updates

Likely to Recommend

Repair Quality

Great work Very courteous

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair was done in a timely manner, and I was kept informed of the status during the entire time

Customer Service

My Experience

The car looks good. I was a bit surprised at how long it took to complete the work. Also there were over 1100 more miles on the car when we picked it up than when we dropped it off, which is concerning.

My Experience

Great team to work with . Don does a wonderful job explaining the process, keeps you informed as vehicle moves thru stages of repair. Office staff are great and do an awesome job getting any questions answered . I’d highly recommend Riley and Sons in Anderson đŸ™Œ

Likely to Recommend

Repair Quality

There is a scratch on driver door that was not there before. I left a message for a call back regarding this and nobody has contacted me.

Customer Service

Same as previous question

Returned Clean

My Experience

Excellent service, timely updates, couldn’t be happier with the job done for me at Riley and sons!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent job thank you

Customer Service

Excellent

Returned Clean

My Experience

My Experience

Thank you for quality work.

Likely to Recommend

Repair Quality

Very quick & professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience fast and friendly

Customer Service

Awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Staff were very professional, and the service was excellent

Repair Quality

Staff where very professional and Courteous

Customer Service

Staff where very professional and Courteous

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The receptionist at the front desk displayed a lack of professionalism, appearing burned out, irritable, and impatient. She even attributed a mistake to me, which marred the entire interaction and cast a negative light on the business as a whole. Although my car looked great, this experience did not leave a positive first impression.

Repair Quality

Customer Service

The receptionist at the front desk displayed a lack of professionalism, appearing burned out, irritable, and impatient. She even attributed a mistake to me, which marred the entire interaction and cast a negative light on the business as a whole. Although my car looked great, this experience did not leave a positive first impression.

Returned Clean