Riley & Sons - Anderson
In operation 69 years.
Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience fast and friendly
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff were very professional, and the service was excellent
Repair Quality - 5.0/5.0 -
Staff where very professional and Courteous
Customer Service - 5.0/5.0 -
Staff where very professional and Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
The receptionist at the front desk displayed a lack of professionalism, appearing burned out, irritable, and impatient. She even attributed a mistake to me, which marred the entire interaction and cast a negative light on the business as a whole. Although my car looked great, this experience did not leave a positive first impression.
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
The receptionist at the front desk displayed a lack of professionalism, appearing burned out, irritable, and impatient. She even attributed a mistake to me, which marred the entire interaction and cast a negative light on the business as a whole. Although my car looked great, this experience did not leave a positive first impression.
Returned Clean
My Experience - 5.0/5.0 -
I was treated with respect and the staff made me feel they really cared about the work they were doing for me. Highly recommend them if anyone asks me where they should go for auto repairs!
Likely to Recommend - 5.0/5.0 -
Will be recommending best collision center in my area.
Repair Quality - 5.0/5.0 -
Made it look like the wreck never happened
Customer Service - 5.0/5.0 -
Kept me informed on the status of the repair was very helpful even though it took longer than expected was still a great experience
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Weeky updates were very much appreciated and my truck was done when you ssid it would be. Truck looks good as new.
My Experience - 5.0/5.0 -
Professional staff. My questions were answered quickly & in simple language. The update text during the repair I really appreciated. Great job. Something rare these days! Jim Isbell. P.S. the folks who did the work were excellent.
My Experience - 5.0/5.0 -
The staff at Riley and Sons are the best! John was very helpful and patient with me throughout the process! My new car looks new again! Riley and Sons have repaired all of my cars through the years, only one I trust!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best service and done before promised.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Not a lot of repairs but first experience over 25 years ago. Have used and advised Riley’s since that time.
Repair Quality - 5.0/5.0 -
Very professional. Excellent communication and flexible to my needs regarding second party payment.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Riley was fast and bery great with communication being my car got wrecked 13 hours away from home. They let me know every step of the process and didnt miss a beat when it came to questions or anything.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I work for Farmers Insurance, so this was a great opportunity.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were great to work with. Don was fantastic in making sure everything was working correctly as before once I picked up. The only suggestion I’d have is be more careful on what the text messages say when sending out because the first couple made it seem harsh and me more stressed.