Riley & Sons - Anderson

4.7 (2,010reviews)
96%
2394 E 400 S,  Anderson,  IN  46017

In operation 69 years.

Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia
Nissan
Subaru

Reviews (2,010)

My Experience

Likely to Recommend

Repair Quality

Honestly it dont look like my front bumper got touched. Its still down on one side, like it was when i dropped it off. But everything else looks great.

Customer Service

Returned Clean

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Returned Clean

My Experience

You made my car look brand new and I had constant communication about repair that was done in timely manner. I will recommend your company to others to come get the same great service.

Likely to Recommend

I already have

Repair Quality

Customer Service

Returned Clean

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Absolutely Not!!!!! Yes the vehicle is repaired but the paint job is a joke, you could have gone another 6” up the tailgate to blend in. I could have done the same job with a Wagner sprayer in my garage!!!

Repair Quality

Angie was amazing, the lady that works your front desk has a chip on her shoulders. You can tell that she could careless about the customers. She gave me a hard time about confirming Enterprise had a vehicle. She was up there complaining in front of me and another customer that they were messing up all day. Well I did not want to leave my van if they did not have another vehicle that sat 6 people. I explained I had a large family. She wanted me to go there it wasn’t till I said I was leaving that a gentleman who must have been a manager said to call and verify. Then after that she kept making comments. She seems miserable and doesn’t want to be there.

Customer Service

Angie will get a 10, she was absolutely amazing!!! The lady that works the front desk see previous comments

Returned Clean

Likely to Recommend

I’m not this person but this has truly been unexceptionable and you still have the car!!!!

Repair Quality

Every one was very kind only suggestion I have is there should have been a car review between owner and shop. This was a very expensive fix and I believe the owner of the car should have had more input.You had the car now for almost 4 weeks it’s really inexcusable.If there had been more communication with the owner of the car to point out repairs needed this would have been done. I do believe your staff is very kind I only wish there was more communication.

Customer Service

More communication needed

Likely to Recommend

Repair Quality

They kept me informed & were very nice.

Customer Service

Very nice to talk to on the phone.

Returned Clean

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My Experience

Everyone I came in contact with was friendly and helpful. I appreciate Angie keeping me updated on my vehicle regularly.

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We have been customers of Riley and Son’s for years. I would definitely recommend them!

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My Experience

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Repair Quality

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My Experience

My Experience

The service was great and the car looked brand new am very satisfied i give you a 10

Likely to Recommend

Repair Quality

The service was great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work is professional. Customer service is professional with a personal touch. Very happy

Customer Service

Friendly, personal and professional

Returned Clean