Riley & Sons - Anderson
In operation 69 years.
Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Keeping me up to date on progress was great. Everyone treated me great had a good experience
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I’m still waiting on a dent to be repaired on brand new bedside. No one has contact me after being told they would get it scheduled to have paintless dent repair done. Was extremely happy with everything during the process getting all of other work done. Now just feeling like it’s not urgent enough for me to be informed on what is being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful as always. Above and beyond.
Customer Service - 5.0/5.0 -
Called and gave me updates and even had it done 3 days earlier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a pleasure working with Riley and sons very reasonable price excellent quality of work didn’t take too long the employees very friendly and communities They worked well with our insurance company as well would definitely recommend :)
Customer Service - 5.0/5.0 -
Very good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
If it wasn't for Angie at the Anderson location, I'm positive this would be a completely different review. But she saved the day(month) after the new castle location nearly ruined my truck, Angie was able to help. I'll never return
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
After 3 attempts to fix my truck, the New Castle location failed miserably. In fact, my truck is now worse off than what it was before the accident. Then I contacted someone in complete dissatisfaction. They sent me to the Anderson location whom fixed some of my concerns, thank lord for Angie(?). But my check engine light came back on within two days, and it makes a weird pop sometimes when I turn left
Customer Service - 0.5/5.0 -
The lady at the new castle location was very unprofessional. Thankfully Angie(?) at the Anderson location tried to be as helpful as possible.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I have never had a bad experience with Riley and Sons. The team is always friendly and outgoing. I feel that everyone goes above and beyond to make the customer happy at least they have with me. Thank you!!!
My Experience - 0.0/5.0 -
I was told the car would take one day to repair and made plans accordingly. It took an extra day which caused issues.