Riley & Sons - Anderson
In operation 69 years.
Riley and Sons Collision is a family owned collision repair business serving the community since 1957. Our technicians are trained on the latest vehicle technology and our facility is equipped with state of the art equipment. Our goal is to provide high quality repairs on a timely basis, a high level of customer communication through the repair process including text and email messaging, and a great customer experience. We back our repairs with a limited lifetime guarantee. Let us help you get your vehicle back on the road safely and efficiently.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a great job and fast service you guys are the best
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
I’ve been to Riley and sons a couple times and this time was by far the worst experience I’ve had. Went in for an estimate and never here from insurance or Riley and sons. Called insurance when it said estimate still pending they said they did not receive one. Called Riley and they had us come in for a different estimate. Then said looks like the pictures are in here already for it did you already get an estimate? When I picked up the car I went and paid them and then went and got my wife because she’s was working. When we went back and picked up the car she said it was still running when she went to get in it. Very disappointed in the experience this time.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We always recommend R&S to friends and family
Repair Quality - 5.0/5.0 -
I love going to Riley and Sons for repairs. They have always done the best job.
Customer Service - 5.0/5.0 -
Always courteous and professional
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There is one spot that the Paint isn’t perfect. It is inside the Door seal and not that noticeable.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They had it done in a short period of time and it was fixed perfectly
Likely to Recommend - 5.0/5.0 -
I would expect you to improve your communication as stated in previous answers.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
You need to recognize who your customer was. I, Emily, came to your office, filled out the paperwork,and talked to the personnel. However, the phone calls were ALWAYS for Robert or Mr.Reeder. This is not acceptable!!
My Experience - 5.0/5.0 -
A job well done.Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Lovely job done.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional customer service!! Greg regularly kept in touch, via text messages, with me to let me know the progress. Would highly recommend Riley & Sons!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service from Riley & Sons
Customer Service - 5.0/5.0 -
Greg kept me well informed of the status of the repair. Couldn’t of asked for better customer service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You have always done a wonderful job. We will always use your service. Thank you again for making our truck look new again.