Riley & Sons - Greenfield
In operation 69 years, 10 years at this location.
Riley & Sons is a family owned auto collision business that has been serving the community since 1957. We are a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
My terrain looks so good and the repairs were done in a timely manner. Definitely would recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was excellent and craftsmanship was very good. Very friendly folks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Though the work they did was excellent, how they dismissed me when I felt I had a legitimate claim, which had nothing to do with insurance, I felt could have been handled better.
Repair Quality - 5.0/5.0 -
Excellent work.
Customer Service - 2.5/5.0 -
After I got my truck back, excellent work, I noticed that my passenger mirror would move up and down but not side to side when adjusting. There were also small scratches on the mirror itself. I questioned and was asked to bring it back for them to look at. When I arrived, the person in the front office greeted me and when I told her why I was there she went into (Chrissy or Christine, sorry) office and they began to WHISPER for a little more then a minute. Christine came to look and proceeded to tell me that she took a lot of pictures, she then told me that there were scratches on my mirror before and pointed to outside the mirror. I agreed that those scratches were there, my problem was the mirror itself. I knew the mirror worked when I dropped the truck off because Im teaching my daughter to drive and she adjusted on the drive to her job. I was told she would have mechanic look at it. She was gone with my truck maybe 5 minutes. Told me the mechanic said those things do wear out and she could order me a new mirror. I said the mirror is not broke that and the scratches are small, not worried about them, it seems to be knocked off the track. You can hear the motor moving when trying to adjust. Basically told it was not their responsibility. I know they had to have been working on that side when they removed the old hood and replaced it. I felt I was just "dismissed" like I was trying to get something for nothing. Pretty disappointing.
My Experience - 5.0/5.0 -
Excellent staff service. Very professional. Completely satisfied. Will highly recommend. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0 -
Jennifer was great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great costumer service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The techs did an incredible job on my truck. I'm very satisfied with the quality of the work and appreciate the excellent service. Will recommend. Thanks
Customer Service - 5.0/5.0 -
Chuck did an amazingly thorough job explaining the repair. He also made me aware of the possibility of additional cost due to hidden damage. I really appreciate his transparency and the time he took to explain everything. Thanks Chuck!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and fast reliable service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and quality repair! Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super fast service, very friendly and knowledgeable
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire staff was a “10”.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff. Excellent work.