Riley & Sons - New Castle
In operation 69 years, 12 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
39 days to complete and some of the worst body work I’ve ever seen from a body shop
Repair Quality - 0.5/5.0 -
Prep job on the bumper cover (I assume) gives the paint an orange peel look, fender molding is already coming off the fender. Bumper cover also has a run the in the paint and flaking paint
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Completely satisfied with the craftsmanship & attention to detail.
Repair Quality - 5.0/5.0 -
They did a fantastic job. Will consider them for any future needs.
Customer Service - 5.0/5.0 -
They did a fantastic job. Will consider them for any future needs.
Returned Clean
My Experience - 5.0/5.0 -
Kept me informed tr rxpecyrd
My Experience - 5.0/5.0 -
Nice and clean when l picked it up. Usually after repair it is usually dirty. But was really nice. Thanks again!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Kept me updated with text messages. Our Traverse looks great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied enough to just swap out the vehicle they just finished with my other one i have to get some work done on
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service and the repair work was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Had to go back - the hood was not finished., Needed buffed out and polished.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You kept me appraised of the repair every step of the way. I felt respected. I will definitely come here & recommend your business to others. Thank You Austin
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick & Competent. I’d use them again.
Customer Service - 5.0/5.0 -
Superb
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin Paschal was very friendly, professional and thorough. Most importantly, my truck looked great after the repairs.