Riley & Sons - New Castle
In operation 69 years, 12 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin Paschal was very friendly, professional and thorough. Most importantly, my truck looked great after the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Riley and sons did an excellent job repairing.my car. I highly recommend them.
Repair Quality - 5.0/5.0 -
The repair was done in A Quick manner. It looked very nice.
Customer Service - 5.0/5.0 -
I was greeted and checked in quickly.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Happy
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Happy
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got it done fast and efficient also they did before they said it would be done.
My Experience - 5.0/5.0 -
Better communication about status of repair. I called to see if it was ready and was told an estimator would call me back. I never received that call, just a txt a couple of days later with a link to give an estimated date.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I did feel like they communicated well about the status of my vehicle. I called and the person who was supposed to tell me about my car never called. My replacement headlight wasn't properly adjusted. It was 18" off from correct height.
Customer Service - 3.5/5.0 -
The front desk person was always helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed which I appreciated. So far ever looks good and working 😊
Customer Service - 5.0/5.0 -
Jested me informed that I appreciated
Returned Clean
My Experience - 5.0/5.0 -
Done a good job and I like how I was kept updated!
My Experience - 5.0/5.0 -
I was very satisfied with the communications throughout the repair and the quality of the work when completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service and communication. Very professional. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me well informed and were courteous and professional
Customer Service - 5.0/5.0 -
Professional and helpful
Returned Clean
My Experience - 5.0/5.0 -
Totally satisfied with the repairs of my grandson’s car. I actually didn’t even recognize it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally satisfied. I didn’t even know my car when I looked right at it. Thank you Riley and Sons
Customer Service - 5.0/5.0 -
The staff was awesome. Very nice.