Riley & Sons - New Castle
In operation 69 years, 12 years at this location.
Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing job! Thank you for being prompt and your great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent repair job and very friendly efficient staff. I am very pleased with the job they did in making my Jeep perfect again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the work they did on my Jeep!
Customer Service - 5.0/5.0 -
Great job on my repair work! It looks like it’s new again.
Returned Clean
My Experience - 5.0/5.0 -
The repairs were perfect! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were fantastic, looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and professional. I was kept updated on the progress of their work. My vehicle looked great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and my vehicle looks great.
My Experience - 5.0/5.0 -
Staff very friendly and helpful . Made the experience less stressful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went pretty smooth and they kept me updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Appears the clear coat ran down the front and now I have to bring it back and I no longer have my rental
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair work looks great. It was finished on schedule, and we were periodically informed of progress status as the work was being done. It was a pleasant surprise to discover the interior had been freshened up as well when we picked up. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So happy to get my truck back and it looked great. My picky husband had a concern about a gap and they took it into the shop right then and tighten it up and he was satisfied. I thought that was nice of Riley and Sons to stop and get someone to look at it right away and make an adjustment not another appointment. We don't want to see them again but if something happens we will be back.
Likely to Recommend - 5.0/5.0 -
I would go back.
Repair Quality - 5.0/5.0 -
Great work and worked hard to make my husband happy. He's hard to please. Satisfied with the job and will give them a call if ever I need work done in the future. Thanks Riley and Sons
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are very professional. Their work is impeccable and their courtesy is also amazing. Couldn't ask for anything better
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
the tailgate wasn't attached and a check engine light was on which it was not on upon drop off when asking about it they said they tried to clear it but obviously the 02 sensor was bad which makes since considering they replaced my exhaust
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job on my car and worked with my insurance Who wasn’t being very flexible. Price was decent. Will definitely use them again if needed.
Customer Service - 5.0/5.0 -
They called me and kept me updated
My Experience - 5.0/5.0 -
Detailed explanation of the needed repairs. Communication was good throughout the process. The finished repair is excellent. Looks as good as it it did when I purchased the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were professional and kept me updated throughout the whole process
Customer Service - 5.0/5.0 -
Brandy was a pleasure to work with