Riley & Sons - New Castle

4.6 (853reviews)
91%
421 New York Avenue,  New Castle,  IN  47362

In operation 69 years, 12 years at this location.

Riley & Sons family owned auto collision and mechanical repair business that has been serving the community since 1957. We are truly a bumper to bumper repair facility. Our technicians are trained on the latest vehicle technology and our facility is equipped with state-of-the-art equipment. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We back-up our repairs with a limited life-time guarantee. We currently have facilities in Anderson, Pendleton, Greenfield, and New Castle Indiana. Let us help you get your vehicle back on the road safely.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (853)

My Experience

Likely to Recommend

Repair Quality

Over spray on front bumper and inside my car

Customer Service

Returned Clean

My Experience

Fast, friendly service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was great the people were great

Likely to Recommend

Repair Quality

So far, so good. Very happy to have it back. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did good work it took a little longer than I thought but overall a good experience

Customer Service

Kept me updated regularly

Returned Clean

My Experience

Right fender and hood not aligned properly

My Experience

Thank you for the great work!

My Experience

You fixed everything that was wrong. The time you spent was tearing down ordering the parts was really quick the turn around was very quick. Thanks for a job well done.

My Experience

This was the 2nd time I took my car there, two separate times. Both times were a great experience. They did a wonderful job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They did a great job and I’m very pleased

Repair Quality

My car looks amazing and they kept me in the know every step of the way. I would definitely recommend to anyone needing car repairs

Customer Service

Very nice

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs took way to long.

My Experience

Fast professional courteous, Just an outstanding experience all around, It's bad enough we suffer the pain of our babies that get damaged, Riley and son's help ease that pain, Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thanks so much for getting me done so quickly and doing a good job. And cleaning my inside... I've been there 1 too many times not due to me but stupid people and it ends up costing me. Thanks again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a good job 👍

Customer Service

Friendly staff

Returned Clean

Likely to Recommend

Yes indeed!

Repair Quality

Easy to work with. Did an awesome job on the van.

Customer Service

Everyone was friendly

Returned Clean