River Oaks Paint & Body II
In operation 44 years, 10 years at this location.
At River Oaks Paint and Body, we specialize in the repair and restoration of European, foreign, domestic, and specialty brand vehicles, providing top-tier service and craftsmanship that meets and exceeds the highest industry standards. Located in the heart of the community, we have proudly served our customers since 1982, delivering quality, precision, and excellence in every repair job. With over four decades of experience, we have built a reputation rooted in trust, integrity, and superior workmanship. Our commitment to excellence has made us a preferred destination for high-end vehicle owners, insurance partners, and drivers who simply expect the best. Our state-of-the-art facility spans over two acres, with more than 30,000 square feet of working space, designed to accommodate vehicles of all makes and models. Whether you drive a luxury European sedan, a domestic SUV, or a unique specialty model, we have the technology, equipment, and expertise to restore your vehicle. Contact us
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Vietnamese
- French
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Although everyone was quite nice and polite, my repair took 3x as long as estimated. The repair was "finished" on July 3rd, but the window was wedged in incorrectly and it sounded like nails on a chalkboard to use. The repair was "finished" again later in the month, but the door sensor was left unattached and sitting in my cupholder. Then I complained to GEICO, at which point the ROPB manager decided to care. After I was told the car was done for the 3rd time, the manager checked my car for the first time. He decided it wasn't actually done. Almost 2 weeks later it was finally done. This shop literally had my car for a month. Fortunately, I actually checked the car each time it was "done". I pity the other customers who don't know to do that. They would have been duped from the beginning and potentially driving an incomplete, unsafe car. I will be having another mechanic check my car to ensure that mine is safe, at this point I have zero trust in this company.
Likely to Recommend - 0.5/5.0 -
100% will tell everyone I know to avoid both locations of this shop.
Repair Quality - 1.0/5.0 -
I already filled out a survey. I (a layman with no mechanical knowledge) was able to point out multiple issues along the way.
Customer Service - 1.0/5.0 -
I already filled out a survey. It took a month to get my car repaired with multiple 'false starts' on the repair being finished. The manager waited 2 weeks to care about the quality of work his shop completes, and myself (a layman with no mechanical experience) was able to find the lack of completion throughout the process. Additionally, ROPB did not communicate effectively or truthfully with Enterprise about my rental car throughout the process. Absolutely not satisfied.
Returned Clean
My Experience - 5.0/5.0 -
Adrian and her assistant upfront did a great job
My Experience - 5.0/5.0 -
Thank you for your quick and friendly service!
My Experience - 0.0/5.0 -
Paint is chipping and headlights are holding moisture. There is bubbling where the car was painted.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was great and you did a great job with my repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
If they're getting their car fixed through insurance it's great with great service, but if they have to rent a car out of pocket I wouldn't recommend because it took so much longer than originally quoted.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I Always Recommend River Oaks Paint & Body.
Repair Quality - 5.0/5.0 -
A Loyal Customer Since 1997 - Wouldn't go Anywhere Else!
Customer Service - 5.0/5.0 -
Always a pleasure to interact with the Great Staff!
Returned Clean
My Experience - 0.0/5.0 -
You did not replace the rear passenger side reflector, and you did not reconnect the base of the front grill. Email me at [email protected]
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Not the location I used.
Repair Quality - 3.5/5.0 -
The first time I tried to pick up my car they were going to give it to me with a dead battery and a lot of screws and bolts missing where the repairs were done. I know that they were going to let me take my car with the bad battery because the mechanic was driving my car to get the battery charged but when I went to leave it would not start. They did fix everything and give me a new battery for my trouble but I will not use that location again.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Automated updates were misleading on the timing of the repairs & completion. I received a text that “we are nearing completion” but then 2-1/2 hours later I received a text that a part would be delivered in 2-3 days and the estimated completion date was pushed back 2 days.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I’ve already replied to the satisfaction survey and keep receiving texts with a survey.