Rocco's Collision Center - Berlin
In operation 69 years.
Auto body collision repair and refinishing, auto glass and towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service and extrondoary technicians. My car looks new
Likely to Recommend - 5.0/5.0 -
For sure
Repair Quality - 5.0/5.0 -
Car looks new
Customer Service - 5.0/5.0 -
Always helpful
Returned Clean
My Experience - 5.0/5.0 -
So far so good! Looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with everyone was pleasant. I was treated as an individual and I was made to feel my vehicle was a concern and a priority. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocco’s is a very professional family feel environment that I would recommend anyone to take their car to be repaired. Hassle free and a beautiful job well done on the car!
Customer Service - 5.0/5.0 -
Outstanding customer service always kept you updated on the car.
Returned Clean
My Experience - 5.0/5.0 -
Everyone I spoke to was very helpful and very nice. My car looks great!! Thank you for your hard work and for putting up with, what I would call an awful insurance company.
My Experience - 5.0/5.0 -
Rocco’s Berlin team did a fabulous job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent company to do business with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I should also say your company (Kemper) was extremely difficult and create many delays with Rocco’s as well, so a lot of those blame also falls on kemper
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
Communication could have been better, didn’t know what was going on until I got a call to pick the car up
My Experience - 5.0/5.0 -
I’m extremely pleased with the service I received. Every staff member was exceptionally professional, from the in-person visit to the follow up phone calls. Everyone greeted me with genuine kindness and respect, making me feel like someone they had known for years. That level of professionalism truly made all the difference.
My Experience - 5.0/5.0 -
The entire team made the process so easy. They took it upon themselves to contact geico and set me up with a rental car. I will 100% use them again and recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was fantastic from start to finish. They were very kind and communicative throughout!
Likely to Recommend - 5.0/5.0 -
Already have!!
Repair Quality - 5.0/5.0 -
Everything looks amazing
Customer Service - 5.0/5.0 -
10/10. The woman at the front desk was patient and thorough. My experience with her was excellent
My Experience - 0.0/5.0 -
My tire didn’t have a leak or low air pressure or anything before I dropped it off, and the second I drove away the tire pressure lights went on.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a good job, car look brand new ty
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciated the great customer service. I didn’t have to worry about anything. You guys handled everything