Rocco's Collision Center - Sewell

4.8 (3,111reviews)
94%
412 Delsea Drive,  Sewell,  NJ  08080
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In operation 69 years.

Auto body collision repair and refinishing, auto glass and towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
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Email

Reviews (3,111)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. Customers also appreciated thoughtful extras like vehicle cleaning. A few customers noted areas for improvement, including inconsistent communication toward the end of repairs, unexpected delays, and isolated quality control concerns upon vehicle return - all raised directly by customers in their feedback.
AI-Generated from reviews written in the last 12 months
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"... that I was going to have to do to get things going. My car looked amazing and I couldn't believe it was completed in three days! They didn't even give me ..." Read more
"... and reassuring. The job was done in record time and the workmanship was flawless. Cannot thank Roccos staff enough." Read more
"Excellent customer service. Trustworthy. The quality of work was excellent. Thank you."
"I was very satisfied. They did a really nice job. It looks like it was never damaged."
"They went out of their way to make sure that I was satisfied with their service. I appreciated their ..." Read more
"The work was completed a day before the original schedule."
"The repairs took much longer then expected which resulted in my incurring extra rental cost."
"Way before it was scheduled to be done. I was thrilled."
"Finished the repair much sooner than I expected. Quality work. Very professional and courteous staff. Great ..." Read more
"... very upbeat and friendly! And another plus was that my repair was done 4 days ahead of time. I would definitely recommend them to family and friends. ..." Read more

My Experience

Likely to Recommend

Repair Quality

Customer Service

I had the worst experience with the Rocco’s in Sewell, The lack of communication and attitudes with the team. I live in Delaware and was told that the car was finished, 2 hour drive away and went there to find out that the car had not been completed. I requested to talk to the owner and no response multiple times. I will never recommend using this company

Kept me Informed?

No

Ready on Time?

No

My Experience

This is my second time dealing with Rocco's with deer strikes and I am very happy with the service.

My Experience

This is an amazing place, predominantly women employees, and fantastic service. I appreciate everything that they did for me. They did a great job on the repair. I highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys are awesome. I am so satisfied have not had to see you guys in some years. a company go from good better great to awesome 🦅👍🏾

Likely to Recommend

Repair Quality

I am happy with all the work that had been done

Customer Service

Very professional and nicely

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The vehicle was out of service for 47 days, 27 of which were entirely due to Rocco's administrative neglect and logistical inaction. The car sat idle on the lot for 20 days before being sublet to Woodbury Nissan, and then sat completed at the dealership for an entire week before Rocco's picked it up. There was minimal communication, unacceptable logistical delays, and an uncoordinated attempt to collect $1,018.36 for subcontractor work without providing an itemized receipt.

Customer Service

Rocco’s did not provide any updates. I called several times only to be told that they were diagnosing it but the suddenly the vehicle have been towed to Woodbury Nissan.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

I was glad to get my car returned to me in such good condition. I really thank you for such a fantastic job that you guys did couldn’t have asked for any better service.

Likely to Recommend

Repair Quality

I am very pleased with how my car turned out. You did an excellent job and I really appreciate that. I will tell everyone about you that they can depend on you for a very good repair.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They went out of their way to make sure that I was satisfied with their service. I appreciated their courtesy and professionalism.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazinbg communication and timely service. The work came out looking like brand new!

Customer Service

Great communication.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Pleased with the timely manner in which the repairs were made

Customer Service

Very professional

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Had multiple problems, including one that was dangerous and illegal after the car was returned to me. If you care to discuss I am available to speak via the phone. I did speak to a representative from the Rocco’s in Sewell and was encouraged it would be addressed and I would be notified by the end of the day. I never heard from anyone. I also spoke to another representative at another facility and was assured I would hear from a manager and still no communication from the management.

Customer Service

Addressed in previous answer

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Excellent repair job. Good job matching paint

My Experience

Passenger low beam was working before repairs were made. Got home and it wasn’t working. Was 25 watt 6000k bulb. Not cheap.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Please let them know that I said, Thank you! that they did excellent job! Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff well organized.. quick service time . The repair work was well done ..

Likely to Recommend

Well run business good work done

Repair Quality

Quick and repaired

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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