Rocco's Collision Center - Blackwood

4.7 (2,955reviews)
94%
1431 North Black Horse Pike,  Blackwood,  NJ  08012

In operation 69 years.

Auto body collision repair and refinishing, auto glass and towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,955)

Customers say
Overall Customer Satisfaction
Customers consistently praise the high quality of repairs, with many noting their vehicles looked brand new or showed no signs of prior damage, including perfect paint matching. The shop receives strong commendations for its excellent customer service, with staff described as professional, friendly, knowledgeable, and compassionate. Communication is a standout strength, as many customers appreciated proactive updates via calls and texts throughout the repair process. Timeliness is another highlight, with numerous customers pleasantly surprised that repairs were completed ahead of schedule. Customers also appreciated the cleanliness of returned vehicles. A small number of customers noted areas for improvement, including inconsistent communication on status updates, occasional incomplete repairs requiring return visits, and isolated concerns around vehicle cleanliness upon return. These improvement points reflect direct customer comments and represent opportunities to further elevate the already strong service experience.
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"Absolutely flawless experience! They deserve a 10 out of 10 for their amazing craftsmanship and top-tier professionalism. ..." Read more
"... professional, knowledgeable and made me feel like family. Repairs were completed ahead of schedule and my car was returned not only fixed, but clean. I highly ..." Read more
"Customer service was great, shop did an awesome job repairing my vehicle. Would definitely recommend Rocco's to anyone looking ..." Read more
"Repairs were made within days. Great communication. The work on the car appears flawless and was delivered cleaned and ready to drive."
"Incredible work…looks like new."
"... full availability the day after my accident and the repairs were done in less than a week. Very helpful." Read more
"... professional, knowledgeable and made me feel like family. Repairs were completed ahead of schedule and my car was returned not only fixed, but clean. I highly ..." Read more
"... was not my fault and Roccos eased all my anxietys. Great communication and super quick repairs! Thank you Roccos!!!" Read more
"I was told the whole process should take a week but it almost an entire month"
"Vehicle was completed two weeks prior to estimsted time."

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Customer Service

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Repair Quality

Good job on the work done on my SUV 4 DAYS PALISADE WAS FINISH 4 Days great worker good Professional working front Desk and claim department.

Customer Service

Got the work done fast

Returned Clean

My Experience

The process was quick and easy. Dana was a pleasure to work with and my truck looks great! I would definitely recommend Rocco’s Collision!!

My Experience

Excellent service throughout the process.

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Customer Service

Returned Clean

My Experience

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Repair Quality

beautiful, just like new. Top tier customer service.

Customer Service

Top tier

Returned Clean

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Definitely

Repair Quality

They were very careful with my car. Did everything that needed to be fixed . Im very happy with the job .

Customer Service

The girls were very friendly and did a grate job helping me .

Returned Clean

Likely to Recommend

Repair Quality

Scott, thank you so much for everything you did! I also want to thank the entire team at Rocco’s Collision. From start to finish, the communication was excellent. My car was there for about a week after being damaged in a hit-and-run, and when I picked it up, it looked like nothing had ever happened! I’m extremely happy with the quality of the repairs and the overall experience.

Customer Service

Scott, thank you so much for everything you did! I also want to thank the entire team at Rocco’s Collision. From start to finish, the communication was excellent. My car was there for about a week after being damaged in a hit-and-run, and when I picked it up, it looked like nothing had ever happened! I’m extremely happy with the quality of the repairs and the overall experience. I highly recommend Rocco’s!

Returned Clean

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Repair Quality

They did a great job. Car was delivered as promised in perfect condition, including cleaning and vacuuming the interior. Incredibly professional I would highly recommend.

Customer Service

Returned Clean

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Repair Quality

All of the staff were very friendly and helpful.

Customer Service

Great customer service!

Returned Clean

My Experience

Everything was very smooth and seamless.

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Overall, they did a great jo

Repair Quality

Everything looked great

Customer Service

Staff was extremely courteous and knowledgeable

Returned Clean

My Experience

Friendly employees

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Repair Quality

Customer Service

Would recommend to others

Returned Clean

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Repair Quality

Very good service, car looked great, and Dana was very nice and informative.

Customer Service

Dana was wonderful!!

Returned Clean

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Repair Quality

Job well done very pleased

Customer Service

Returned Clean

My Experience

Thank you Rocco’s Team, especially the woman at the front desk that helped me - I’m sorry I didn’t catch her name but she made this whole experience so easy and enjoyable!!!! And so happy with the work done the car looks great :)

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Returned Clean

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Returned Clean

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Customer Service

My Experience

Extra communication. They kept me updated on my car status. Very friendly and helpful staff. Extra work.

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Customer Service

Returned Clean

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This is the second time they have fixed.My vehicle at the same location and I haven't had a problem

Repair Quality

Customer Service

Customer service was very friendly and knowledgeable

Returned Clean

My Experience

I would like to call out Dana. Through out my experience at Rocco’s I found her to be very professional, very organized, and explained each step thoroughly to me. She was fantastic through the whole process!

Likely to Recommend

Repair Quality

Customer Service

Dana was wonderful throughout the whole process.

Returned Clean