Rocco's Collision Center - Berlin
In operation 69 years.
Auto body collision repair and refinishing, auto glass and towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good repairment done at the shop
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The frustrating part of my experience was the inability to talk to someone and having to left a message. Your front desk person is awesome. She is always gets you quick answers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rocco’s did an amazing job on my car. They made sure to keep me informed on the progress and were very accommodating of the fact that I needed to pick it up on a weekend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I picked it up they hadn't even attempted to fix the scuffing that happened to the side on the bottom plastic. It's a brand new car, they were not there before the incident and the other side does not have these scuffs. We noted it when I first dropped it off, so they did take it back when I pointed it out and then said they used a special cleaner on it when they brought it back out. It looked okay but it was wet and almost dark out so it was hard to see. Yesterday in the light when it was dry I checked and the scuffing is still there. Also there are two bubbles in the paint on the spots they fixed I didn't notice at first, that I can now see in the light. Pretty upset overall with the quality of work and would like it fixed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint job looks amazing
Customer Service - 5.0/5.0 -
Madison and David were very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks absolutely great can’t thank you enough. Great customer service nice ppl. Thanks Madison
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was exceptional, from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was taken care in a week Receptionists are very nice and knowledgeable. Work on my vehicle is perfect
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and very friendly 100% recommended
Customer Service - 5.0/5.0 -
Excellent service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great and was done fast Thank you
Customer Service - 5.0/5.0 -
Outstanding job on my truck very fast turnaround and looks great thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend to everyone! I will be back to have other repairs that weren’t from accident done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.5/5.0 -
Great job professionally done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very very nice ladies there.Thanks so much .
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
unprofessional work,