Rocco's Collision Center - Berlin

My Experience - 5.0/5.0 -

Did a excellent job and received my car back quickly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very very please with repair

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This was my 2nd trip here, I returned the 2nd time because they get the job done and are personable and professional. You are updated every step of the process and are always done in a super timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good service!!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

It’s always a pleasure to have Rocco’s collision working on my vehicle. Outstanding job! I was very impressed and pleased.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Rocco's did a great service on my vehicle. Everything looks good as new.

Customer Service - 5.0/5.0 -

The customer service was very good. Sal and Taylor were very helpful and knowledgeable during the process.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Job well done and a good amount of time didn’t take long to repair. Just picked it up today so far so good would highly recommend Rocco’s.

Likely to Recommend - 5.0/5.0 -

Good job

Repair Quality - 5.0/5.0 -

They were very fast and efficient. Good job.

Customer Service - 5.0/5.0 -

Very helpful

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Got my car back good as new and quicker than expected.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Of course, I'll recommend it to my friend

Repair Quality - 5.0/5.0 -

I went there on a friend's recommendation, but I was hesitant. However, I trusted my friend's words and left it there. The initial repairs were supposed to take about two weeks, but after five days, I received a call saying it was complete. When I picked up my car and inspected it, I was delighted to see that the repairs were flawless. Their service made me happy.

Customer Service - 5.0/5.0 -

I went there on a friend's recommendation, but I was hesitant. However, I trusted my friend's words and left it there. The initial repairs were supposed to take about two weeks, but after five days, I received a call saying it was complete. When I picked up my car and inspected it, I was delighted to see that the repairs were flawless. Their service made me happy.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thanks for the Good Job

Customer Service - 5.0/5.0 -

Thanks for staying in touch

My Experience - 5.0/5.0 -

I am impressed with the service I received from start to finish. On Monday, Madison greeted me, filled out the paperwork, and arranged for Enterprise to pick me up. When she called me Friday and said my truck was ready, I came right down and picked it up. I'm happy you did the work so quickly. The truck now looks like it should. Thank you

My Experience - 5.0/5.0 -

Excellent service. Pristine workmanship

My Experience - 5.0/5.0 -

Madison was incredible. Big fan.

Likely to Recommend - 3.0/5.0 -

Repairs look nice but there’s some noises that shouldn’t be there. 16k it should be like new

Repair Quality - 2.5/5.0 -

The grill was on back order so the one I got was used. Not a big deal but it has a dent in it. Also there is a belt that is making noise when I accelerate and the passenger side door seems to be rubbing when it opens

Customer Service - 4.0/5.0 -

Everyone that I spoke with was very nice.