Rocco's Collision Center - Reed
In operation 69 years.
Auto body collision repair and refinishing, auto glass and towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful Work! But the head light on the diver still looks scratchy But! Good Job Thank Y’all Very Much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y'all made the whole process quick and painless! I was shocked how quickly I got in and they got the job done. Everything looks great. Love Rocco's
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
OEM parts were not used to replace the glass. I am waiting on a report that says whether or not my ceramic tint was replaced with more ceramic tint. Statefarm paid for pre-loss condition. Also, I was forced to stand a wait for more than 20 minutes while the staff tried to figure out the computer system for a deductible payment. I asked to leave a personal check or any other form of payment but was told to wait for Rocco’s to figure their IT issues out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always a great job done on car and customer service is excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was kind and professional from the receptionists to the service repair persons. At drop-off, I was introduced to the service repair person assigned to my car, Ray. While Rocco provided text updates, Ray gave a personal touch updating me with a calls. Lastly, Ray finished my car earlier than scheduled. When I picked up my car, of course it was beautifully repaired and it was detailed inside out. It looked so new, it felt like I was driving it off the lot - thank you.
My Experience - 5.0/5.0 -
Excellent service Your representative Madison was very supportive and professional Thank you
Likely to Recommend - 5.0/5.0 -
Great company
Repair Quality - 5.0/5.0 -
Madison was professional and polite Thank you
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
A major part was not installed. I had to return to the shop and request they fix the mistake.
Customer Service - 4.0/5.0 -
Madison and Jason were helpful and kind.
Returned Clean
My Experience - 5.0/5.0 -
Car looks great! The passenger side door handle looks a little different aesthetically than the drivers side door handle with two little ridges but it's no big deal. I'm really happy with how quick the repair took and the staff were really helpful and patient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have been using Roccos (8th and Reed) for many years and will always recommend.
Repair Quality - 5.0/5.0 -
Very friendly staff (mostly interacted with front desk receptionist) and turnaround time was as expected.
Customer Service - 5.0/5.0 -
Again, staff was very friendly and easy to communicate with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was courteous and caring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful and courteous
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they did nice work the whole experience was very good walked in signed paper work the guy from enterprise was waiting to take me then when we get their the car was ready