Sands-Ace Collision Center

4.9 (115reviews)
97%
5222 W Ocotillo Rd,  Glendale,  AZ  85301
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Shop AssistantSparkles

In operation 85 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier and financing options are available!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Nissan

Reviews (115)

My Experience

Great service and good communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for the professional way you delivered the service promised. You kept me informed about the progress of my vehicle, which I appreciated. You topped it off by washing my vehicle to my surprise. Thank you!

My Experience

They were great. My lady bug appreciates being put back together. Ethan you are awesome. Ty

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Repair Quality

Customer Service

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Ethan helped me out and he did such an amazing job!!! Car came back exactly how I gave it. He deserves a raise!!!

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

I would recommend them

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Repair Quality

Customer Service

Returned Clean

My Experience

All repairs were handled professionally and throughly. Lakota’s communication and updates throughout the repair process were consistent, all repairs were done with my acknowledgement and consent. Overall a 10/10 experience.

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Repair Quality

Customer Service

Likely to Recommend

You all did a great job!

Repair Quality

I’m not sure all new parts were used to repair my car. Certain things don’t look the same. Although you did a wonderful job, it’s just not brand new, which I paid cash for when I purchased it brand new.

Customer Service

Customer service was excellent!

My Experience

Lucas was absolutely amazing!! I appreciate the speedy service of getting my car back to me. He also went above and beyond my expectations! I am extremely happy with the way my car turned out and will definitely be coming back if needed 😁 He deserves a raise!!!

Likely to Recommend

Amazing work as always

Repair Quality

Lucas is absolutely amazing

Customer Service

Everything was done in a timely fashion and the staff was very helpful

My Experience

I am very unhappy with this collision center. Never would I refer this place. When my insurance is spending thousands of dollars the least they can do is call with an update to let me know how the process is going. Lack of communication. When I asked surprise location how the vehicle was doing they gave me the run around and did not know where the truck was at. When speaking to an employee at surprise he told me my truck was in Glendale. Called Glendale and they said surprise had it. Called surprise again and Told employee to stop having me back and forth wasting my time playing games. Was very frustrating but same employee told me it was in the paint booth.

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Customer Service

Returned Clean

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Customer Service

Tom was amazing very fast response and answered all questions.

Returned Clean

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Repair Quality

Absolutely a fantastic job! Will highly recommend to anyone needing repairs to their vehicle!!

Customer Service

Angie and Riley were both professional, knowledgeable, and took the time to answer all my questions. Thank you to them both!!

Returned Clean

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Repair Quality

Great job. Wish I could’ve got a new light on both sides. Job well done though. Very satisfied with the customer service and communication skills. I was informed the whole way through the process. Thank you.

Customer Service

Returned Clean

Likely to Recommend

Excellent job no fuss

Repair Quality

Nick was very professional. Keep me up to date through the whole process

Customer Service

Nick did great

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Efficiency

Customer Service

Knowledgeable

Returned Clean

Likely to Recommend

Yes, refer friends and others

Repair Quality

Rate 10+. Service was exceptional! I was very pleased with interaction with Riley. He always answered my calls, answered questions, and was very professional!

Customer Service

Absolutely 💯

My Experience

The final product was excellent. I can say the same about the people who kept me up to date and informed to specifics. Highly recommend.

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Customer Service