Sands-Ace Collision Center

4.9 (115reviews)
97%
5222 W Ocotillo Rd,  Glendale,  AZ  85301
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Shop AssistantSparkles

In operation 85 years.

Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier and financing options are available!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Nissan

Reviews (115)

My Experience

Everything was good I appreciate all the updates that were given during the repair.

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My Experience

Car looks great! Nice to be notified of the progress. Finished in a timely manner. Thanks for a great job!

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Repair Quality

Great job! Car looks great!

Customer Service

Progress notification was great!! Great customer service!

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Repair Quality

Customer Service

Riley was wonderful to work with. On top of communication and kept us informed on the progress.

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Repair Quality

They were very polite and ontop of things stayed with great communication i had no problems

Customer Service

My Experience

You guys did an awesome job and finished ahead of schedule!!! I'm 1000 percent satisfied and would recommend you guys to anyone in need of repairs!

My Experience

Very pleased with the service and being kept up on that was going on with our car

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My Experience

All seems to be well thank youso much for fixing the transmission....seems to be doing well

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Customer Service

Riley was awesome and very communicative

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See original answer.

Repair Quality

My car was hit. Sands Collision are an authorized repair facility. My car was fixed to my complete satisfaction!! 👍

Customer Service

See original answer.

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Repair Quality

I feel the driver side window is still loose and not secured.

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My Experience

Every time I called in, I could never contact my service advisor. I didn't know that the collision center was in Glendale. When I picked up my car, it looked good. When I got it home, my son noted the roof had thick later of dirt and dust. It is sticky too. Other than that, it looks good.

Likely to Recommend

Definately

Repair Quality

My only comment is that communication. I dropped off my car at the Surprise Chevrolet location and the repair shop was at the Glendale Chevrolet location. When I called to the Surprise shop, they referred me to the Glendale location. I found that callingdirectly to the Glendale location and speaking with Tylor, I was up to date. I did not get enough information from Surprise. I picked up my car from Surprise where I dropped it off at. I went in the office and paid then given the key. We did not speak with Jim, who was our service advisor and did not get a walk around to ensure we were satisfied. The car was ready and lookedvery good. I appreciate the professional detail done to the car. Othere then this, we are happy and thank all who were involved.

Customer Service

The Glendale shop was a total 10! The Surprise shop did not have all the information I needed. Jim was my service advisor and was helpful when I could get hold of him. I did not get a call back from Jim. I relied upon Tylor at Glendale. Tylor was always able to assist me on all communications.

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My Experience

I’m completely satisfied. Great job.

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I would recommend them to my friends

Repair Quality

I’m totally satisfied with the work done on my GMC.

Customer Service

The service I got was great.

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Repair Quality

No sirve la puerta

Customer Service

No atiende bien no contesta el teléfono

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My Experience

Totally satisfied and very pleased with the service and Riley Clay. Wish I could say the same for KIAs service. Thank you for the very quick service.

Likely to Recommend

Best service and have been boasting to friends and family about your business

Repair Quality

Riley Clay was very pleasant and had my complete confidence that he would take very good care of my vehicle.

Customer Service

Very good and put me at ease that my concerns were important to me.

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