Sands Collision Center
In operation 94 years.
Our OE certifications include, GM, Honda /Acura, Kia, Nissan, Hyundai and Chrysler-Dodge-Fiat, as well as C8 Corvette Certified! Sands Collision Center has been serving the community since 1936. We are a locally owned dealership body shop that is located behind Sands Chevrolet on the corner of 54th Ave and Maryland. We do the collision repair and paint for Sands Chevrolet in Glendale, Sands Chevrolet in Surprise, and Surprise Kia. Our I-Car Gold certified technicians will restore your vehicle to pre-accident condition while our estimators strive for world class customer service. Our goal is to make each customer experience an exceptional! Free pick-up and delivery available. Absolutely no waiting to get your vehicle in for repairs, schedule online or call in for assistance! Our insurance partnerships include outstanding companies like Allstate, USAA, The Hartford and State Farm. We will work with any insurance carrier and financing options are available!
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 6:00 pm |
| Tue | 7:00 am - 6:00 pm |
| Wed | 7:00 am - 6:00 pm |
| Thu | 7:00 am - 6:00 pm |
| Fri | 7:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
For being a body shop of a car dealership I am very dissatisfied. This is indicative of the work quality of Sands as a company. I will no longer use sands for my maintain and I will definitely not purchase any vehicle through Sands.
Repair Quality - 0.5/5.0 -
Quality of work Is poor and not complete. There are problems with the rear door closing properly that was not there prior to Sands "fixing" the vehicle. It took an extra long time because they kept ordering the from pieces. Also when they said that they would return a call they never did.
Customer Service - 0.5/5.0 -
David was very nice but never returned phone calls when he said he would.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
you need to coordinate your communication better. I was told last Friday it might be Friday when my car would be ready, Monday at the latest. I called Monday morning after getting transferred, hung up on, reaching the wrong people and rudely talked to by a receptionist. I was told Monday morning just to show up between 3-5 and the car would be ready for my pick up. I showed up at 3:15 and it wasnt ready. They said come back in an hour and they would call just to make sure. After an hour i had to call and they said it was finally ready. No word on why I had to do the calling after they said they'd call me. Very poor communication about vehicle readiness. The receptionist didn't even know that my rep in your collision center worked there. Again many transfers to others voice mail, hung up on, rude receptionist. It doesn't matter to me that there were transport driver issues; just don't promise be something that couldn't be delivered on. Very poor customer service.
Likely to Recommend - 2.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent workmanship & great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Found a few scratches on top of roof and felt it should of been taken care of.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
I went back for re-do, and i still did not get the standard repair i wanted
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Camper shell had issues
Customer Service - 1.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I'm not t satisfied with the repairs because the bed of the truck is still uneven and not looked at.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Ready on Time?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!