Schaefer Autobody Centers - Crestwood
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thankful for the treatment I received from the staff. They helped me understand every step of the work. If I was unsure, they went in depth to ensure I understood the scope of work and kept in contact over the course of work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jess was professional, courteous and fixed my car just great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 Great job.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The customer rep, Jess, was wonderful. And I know some of the delay was the insurance company. But it shouldn't take 4 months to fix a car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
You had our car for a week before you did anything and you didn't contact us until we asked what was going on. Communication was awful, many times it took 24 hours to hear back from Jess. Your phone system is impossible to get anyone to speak with. You overcharged us and kept our car for a month for a small repair.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had significant hail damage and they were able to do paintless dent removal where I thought it wouldn’t be possible. I will be a repeat customer should a car disaster strike again!
Customer Service - 5.0/5.0 -
The staff was very professional, friendly and informative. Jess kept me up to date on the progress at every turn. When I had questions, she was very prompt with answers.
Returned Clean
My Experience - 5.0/5.0 -
Accurate estimate, on-schedule and flawless repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect. The people there are very helpful and efficient.
Customer Service - 5.0/5.0 -
The customer service was very good.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’ve never had such amazing costumer service and mechanical expertise . I really couldn’t say enough about the above and beyond professionalism and integrity this team showed me and my family . Thank you Schaefers
My Experience - 5.0/5.0 -
I know that Jessica at the Crestwood repair center had to submit several documents and supplement estimates and I appreciate everything she did for us. She was outstanding and kept us updated and answered all of our questions and concerns. Repair took a little longer than expected due to State Farm giving Jessica a headache on taking so long to respond back with new estimates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessica did a outstanding job working with State Farm trying to get them to approve supplemental requests.