Schaefer Autobody Centers - Creve Coeur
In operation 41 years.
Schaefer Autobody Centers has delivered trusted, high-quality collision repair since 1985, serving drivers across the St. Louis region with 13 convenient locations—12 in Missouri and 1 in O’Fallon, IL. Our I-CAR Gold Class technicians use OEM procedures and genuine factory parts to ensure proper fit, finish, and safety on every repair. We’re certified by leading manufacturers, including BMW, Chrysler, Ford, GM, Honda and Acura, Infiniti, Nissan, Tesla, Hyundai, Kia, Subaru, Volvo, and Volkswagen. Modern vehicles rely on advanced safety technology, and Schaefer Autobody Centers is equipped to restore it correctly. Through our dedicated SOS Auto Glass & Calibration division, we provide windshield replacement and precise ADAS calibrations for systems like lane departure, blind-spot monitoring, adaptive cruise control, and more—ensuring your vehicle performs exactly as designed. We’re committed to restoring your vehicle the right way!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
There's a smudge on my trunk that was not there when I bought my car in.
Customer Service - 0.5/5.0 -
I called repeatedly for an estimate of how long the repairs would take. I never received a call from Matt Harms until my car was ready for pick up which was 12 days after I dropped it off .
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My car sat on a lot at the Fenton facility for over four weeks without anyone touching it. I would call for updates, but there was nothing to report. Finally, my car was transferred to the Creve Coeur facility.. Again, it took me calling on a regular basis for updates to receive any information. My car was with Schaeffer for over seven weeks and it is still not 100% repaired. It has to go back for an additional part. Throughout the entire process, I was never updated, I had to be the one to call. Then when I called, I was given promises on several occasions that never panned out. I was completely dissatisfied with the whole process.
Customer Service - 0.5/5.0 -
See previous comments.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Took to long
Likely to Recommend - 3.5/5.0 -
I was pleased with the quality of the work; however, I would warn my friends to ask for direct contact information for the front receptionist and the rep assigned to the repair, because getting through to anyone at the standard number was impossible. At one point, I was ready to go get my car and head to another shop because I couldn't reach anyone. Once I had direct contact with humans there, they were lovely!
Repair Quality - 5.0/5.0 -
The car looked great upon completion.
Customer Service - 2.5/5.0 -
The human beings were great; the phone system was horrible. I had to actually drive out to the shop at one point to check the status of my repair because I could not get through to a human on the phone and my messages asking for a return call were not responded to 24 hours later. When I went in person, Dora (?)at front desk was wonderful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to all
Repair Quality - 5.0/5.0 -
Very professional and went over the entire process at the beginning.
Customer Service - 5.0/5.0 -
The initial meeting was smooth and understood the process Picking up our car , everything was explained and the understood
My Experience - 5.0/5.0 -
good communication and great to work with. thanks,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was stolen in Sept 23….this was the worse experience I’ve ever had….BUT …when I say Audrey is the only person that has been here day and night..went above and beyond her job duties until I got my car back 1/15/24. She listened to my rants and raves, my cries …just a sweetheart from day one. I thought I was the best customer service person in the world bt Audrey has taken that title. She is the only one who road this journey with me. There was days I just wanted to throw the towel in but Audrey didn’t let me. She’s Schaefer employee of the year👏🏾👏🏾. You guys should really be proud of her and she deserves a raise and a paid week vacation. If she’s like this with all of your customers you guys will be in business forever. To know my journey and experience I’m sure you all would agree. I can’t forget Ryan who also lit fire to get my car finish. I would refer you guys to everyone. Thanks again Audrey for allll you did. I owe you lunch when you get a day off.