Seidner's Collision Center - LA Puente

4.7 (2,336reviews)
93%
17811 E. Valley Blvd,  La Puente,  CA  91744
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In operation 62 years, 27 years at this location.

Our mission is to exceed our guests’ expectations and provide an “Extraordinary Repair Experience.” We strive to be the best in the eyes of our guests, employees and business partners and be recognized as a performance leader in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
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Email

Reviews (2,336)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and friendly atmosphere. Many highlighted the warm, welcoming reception and the team's attentiveness to their concerns. Repair quality was frequently described as exceeding expectations, with vehicles returned looking brand new. Timely completion - often ahead of schedule - was a recurring highlight. Customers also valued the frequent, proactive communication via text, email, and phone throughout the repair process. A few customers noted areas for improvement, including occasional delays, minor finish inconsistencies, and post-repair issues such as loose parts or paint concerns, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... times, and each experience has been excellent. The quality of the repairs has always been great. Their customer service is outstanding, and the staff ..." Read more
"Im really impressed with the repair quality. Everything looks brand new, feels sturdy, and was done with great attention to detail. Im very satisfied."
"Repairs from Seidners have always been as perfect as I can tell; and I have never noticed fading, peeling, ..." Read more
"Very unsatisfied with the finish work! I can't believe that the final inspection before returning the vehicle ..." Read more
"... repaired at different facilities, I noticed that this was by far the most disappointing one. The quality of the repair seems to meet the expectation, ..." Read more
"... They were professional, courteous and respectful. My car was repaired in less time than originally given which made me very happy! Thank you!!" Read more
"... to detail is amazing. They communicate often and delivered my truck earlier than expected." Read more
"I would only get occasional updates. It took just over three weeks for the repairs when the initial promise was seven days."
"... kept me informed throughout the repair process and completed the work ahead of the estimated time" Read more
"... always call me first. My car looks great! Thank you! I even got it back before the due date.😊" Read more
"Staff was amazing and always helpful. Communication and transparency was key to this positive experience"
"... impressive considering shes only six months old. I received daily updates on the progress and any changes to the work, which reassured me that my vehicle wasnt ..." Read more
"... any questions. Since Im always working and busy, it is very useful to use text message to inform me and I really appreciate them taking the time to keep ..." Read more
"Again, I wish communication wouldve been a little bit better"
"They were absolutely fantastic, and very proactive with there communication."

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So far I’m satisfied with the work done to my car thank you

Likely to Recommend

Repair Quality

Since the first day of the process to get my car fixed, I was truly satisfied with the people from Seidner’s at the end I was happy to see how my car was fixed thank you

Customer Service

Desde el primer día que se comenzó el proceso de arreglar mi auto todo fue fácil y con muy buenos resultados al final, gracias

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Have been serviced by Seidner’s before and will do it again if needed

Repair Quality

Service was done very quickly

Customer Service

Customer service was very good

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were very helpful and very courteous.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

A very professional office over an industry. I was so well received by Blanca at the front desk with a warm reception. Sal and Francisco made me feel like I mattered. They made me feel like there was an eager determination to meet my needs. What I came to pick up my car I was surprised to see how much the quality of workmanship far exceeded my expectations. My car looks brand new again, just the way it looked on the very day that I bought it. They gave me such a sense of pride when I drove my car away. God bless you guys and your entire team. I commend you guys. Keep it up! I know many others out there must feel the same way I do. They just need to take a moment to let it be known.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was perfectly completed and my car looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Staff is friendly car looks good but there are some details in the work that seemed to have been missed or should’ve been seen before delivery.

Repair Quality

Customer service was great and staff that I interacted with were always very friendly. I did have to return twice to have some things straightened out and the last time they adjusted something it just appears to have brought back the first issue I had. I just haven’t had time to return again.

Customer Service

Everyone was friendly and open to listening to any concerns I had.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Great service they provided

Likely to Recommend

Repair Quality

Great place to have your work done great people

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Every one were very nice specially Francisco they keep me always update with my car repairs thank you very much for your services I’m happy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excelente trabajo gracias Dios les bendiga

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Their service is really good and very nice.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and the staff were very helpful. Francisco made my experience great, assured me I was in great hands. My vehicle came back out looking brand new, they even washed and cleaned it! Very happy with everything!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Salvador and Francisco for an awesome customer experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for your service

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