Crash Champions #0333 Wilmington

4.8 (2,939reviews)
96%
130 Hickman Rd.,  Claymont,  DE  19703

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,939)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, professional and courteous staff, and excellent repair work that left vehicles looking brand new. Many highlighted the proactive communication through texts, calls, and daily updates that kept them informed throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning upon pickup was a pleasant surprise for many. A few customers noted areas for improvement directly from their comments, including instances of limited callbacks when repairs were delayed, occasional repair quality concerns such as misaligned trim or unresolved issues, and communication gaps when estimated completion dates were missed. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.
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"... collision. It was spotless inside and out upon pickup. Professional, fast, and high-quality work" Read more
"... job repairing my Ford. Communication was great, the repairs were completed professionally, and the vehicle looks as good as new. Everyone was courteous, knowledgeable, and genuinely ..." Read more
"... well done to tell your team other than outstanding. The Crash Champions staff was very professional, they made me feel appreciated and respected. Also Crash Champions, I felt my vehicle ..." Read more
"The experience was way better than expected. The customer service is amazing. I was kept informed through the process which I really appreciated. The repairs done on my ..." Read more
"... process seamless. Loved getting updates on the status. The car looks great my daughter very happy you all did a fantastic job!" Read more

My Experience

Thanks so much for a speedy and polite job well done! Everything looks great- like new!

My Experience

From the moment I walked into the office. I felt all will be fine. Ron in the office was extremely helpful. I knew I was in good hands . I was informed at all times of the timing of the repairs. And surprise, it was finished two days early ! And the car looks brand new !! Great Company. I would recommend to anyone who is looking for a car repair place , and for me if I ever needed one (but I hope I do not !). Thank you Crash Champions ! .

My Experience

My Experience

The customer care throughout the process was excellent. The car looks perfect.

Likely to Recommend

Quick process, good work, local, and friendly workers. Can’t get any better or easier than that!

Repair Quality

Very quick and nice work.

Customer Service

Mr. Ron was so kind and informative!

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Likely to Recommend

Body shop works seems good so far

Repair Quality

Customer Service

I have never in 30years had so many demanding phone calls about when coming estimated time was 9/4/26 Wednesday received a call around 4pm I work daywork which emails and texts stating that the accord is ready I told Andrew I would be Thursday 9/3/26 4:30pm 1pm this another call stating that we have rap this deal up 😮 I paid my deductible that morning 4:31pm same day another call.I arrived around 4:35pm I emailed Allstate told them I will used this shop again the rental was in my name the accord is also it had nothing to due with them. The manager stated he didn’t want Allstate to charge another day 🤣. He finally stated that they live in NJ and because traffic they need to get going. Shop closes @ 5pm. I’m the customer I thought. The works looks good though.

My Experience

Fantastic experience. A 10!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I would truly recommend someone to this crash champion auto the job was well done the workers. There were very professional and respectful they answered your questions politely and let you feel welcome. I'm happy with my vehicle job well done thanks. To you all

My Experience

They did a very good job and they’re quick. They don’t have your car hanging around for weeks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was surprised and delighted to see my car was washed - and beautifully so! Thank you so much! It was a first!

Customer Service

They were polite and professional. Also, they answered all my questions,

My Experience

Ron and Jon were so helpful throughout the entire process! They answered all my questions and were in constant communication with me. They were so patient with me while I dealt with my insurance company too. I really enjoyed the daily updates on my car to see when it would be finished. I can’t thank them enough! - Nicole Tull

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I already recommended to my grandmother who got some things fixed on her suv using crash champions

Repair Quality

Customer Service

My preferred, go to and trusted auto body facility. I really appreciate the top their service I receive each time I had to bring my cars in for service . Ron is very informative, respectful and helpful. Throughout my current service he kept me updated and when my car was ready for pick up he accommodated me after I got off work while it was pouring down raining . The facility itself is very clean inside and out .

Likely to Recommend

I will definitely recommend them to others.

Repair Quality

They did a very good job.

Customer Service

Their customer service was excellent.

My Experience

Honest, quick service and friendly. I would recommend

My Experience

I was most appreciating with the communication every step of the way. Gave me peace of mind. John and Ron were wonderful communicators. Totally satisfied with the body work. Thank you!

Likely to Recommend

I hope I don’t have to go back, but would go to Crash Champion again if need be.

Repair Quality

Communication was the best. The personal was very informative from beginning to end. Very happy with the work performed.

Customer Service

Answered in my previous question.