Steve's Collision Center LLC

4.4 (834reviews)
88%
1200 S Rock Blvd., Ste. 2,  Sparks,  NV  89431

In operation 21 years.

Providing quality restoration to your vehicle since 2003, our I-Car certified technicians will return your vehicle's exterior back to its original form in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (834)

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Returned Clean

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Repair Quality

Repair was awesome, however missing a pair of Apple Earbuds that were in the car when it was dropped off.

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Customer Service

The ladies that helped me during the process of getting my car in were very friendly and patient. I appreciated their cooperation with me through every step!

Likely to Recommend

Guaranteed the repairs as long as I owned the vehicle

Repair Quality

Gas tank was full taken in, nearly empty when picked up

Customer Service

Returned Clean

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Already did recommend.

Repair Quality

Everything went great. Whoever cleaned my car deserves a bonus! I knew that you washed the car after fixing it, but thanks so much for cleaning the inside.

Customer Service

Kelly is great! She knows her job and does it well.

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Repair Quality

Great service!!! Friendly and very helpful staff!! Great job repairing the car!!! KUDOS to your team!! Keep up the great work!! 🎉🎉🎉

Customer Service

Kudos to your team!!

Returned Clean

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Great repair!

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Steve's Collision was great. Kept us informed along the way and you would never know my vehicle was damaged

Customer Service

Kept us informed all the way

Likely to Recommend

Only due to the lack of communication. Improve that and you get 10 from me

Repair Quality

The car looks awesome. Great job

Customer Service

I requested updates every couple days and I did not get one phone call with an update until the day I picked it up. I had to call. I also scheduled the repairs 3 weeks out and a week after having it I was told parts were still being waited on

Returned Clean

Likely to Recommend

I will never refer you to anyone due to my recent experience.

Repair Quality

Trunk is not latching properly still.

Customer Service

McKenzie was the absolute rudest and unprofessional employee imaginable. Giving answers like a child such as "I dunno", "It's your fault your got in an accident", also mocking me during the phone call and saying "Oh nothing" when I asked her to repeat what she just said. I have had bare minimum communication regarding the status of my car, leaving me with a huge bill for the rental since my car has been in your possession for 6 weeks. I finally picked my vehicle up today after the third time going there due to damages caused by your workers. Money was stolen from my center console. Both interior doors were damaged, my tint was damaged, there was a dent put in the outer door that wasn't there prior to me dropping my car off and my trunk does not latch properly now. All of which no accountability was taken for until it was proven with pictures. I will NEVER take my vehicle to your shop again, I will warn everyone to do the same, and I'll be leaving negative reviews anywhere I can to deter others and to be aware of the terrible business you're operating. I'll also be contacting the BBB and filing a complaint. 0/10 would absolutely NEVER recommend. I am highly dissatisfied and disappointed as I've taken many vehicles to your business in the past with no issues.

Likely to Recommend

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Customer Service

Derek (sp) was a delight…kept me updated… great customer service…a real asset to the company Thank you Marcy

Returned Clean

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Returned Clean

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The people at Steve’s go above and beyond and really care!

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I would highly recommend

Repair Quality

Wonderful service. Quick and concise. And was pleasantly surprised to see the car was clean inside and out. Would highly recommend to anyone.

Customer Service

Wonderful staff. Polite, helpful and professional.

Returned Clean

Likely to Recommend

This isn't the first time they've worked on one of my vehicles.

Repair Quality

My truck came back looking better than before it did before I needed Steve's Collison. I'm very happy with their work.

Customer Service

It took long ti.me to get my truck back, that was likely because I told them there was no hurry.

Returned Clean

Likely to Recommend

Repair Quality

Always excellent work in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thank you soooo much for fixing my car! Your customer service was amazing!

Customer Service