Steve's Collision Center LLC

4.4 (834reviews)
88%
1200 S Rock Blvd., Ste. 2,  Sparks,  NV  89431

In operation 21 years.

Providing quality restoration to your vehicle since 2003, our I-Car certified technicians will return your vehicle's exterior back to its original form in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (834)

Likely to Recommend

If I could sway anyone to never give this company their business, that would be ideal.

Repair Quality

Absolute garbage. The wrong grill was ordered so it was not able to be installed. Y’all were dumbfounded that it didn’t fit, a simple part check determined it was the wrong grill.

Customer Service

Horrible

Likely to Recommend

The workmanship was good once I finally got the vehicle

Repair Quality

The overall job is very good considering the damage that was done to the vehicle

Customer Service

At first no communication other than automated text messages. When I called on the due date, my vehicle was not ready and no one knew the status until they checked it out.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

When things got ironed out all was fine.

Repair Quality

Originally setting up my claim didn't go very well, but in the end everything worked out fine. It took nearly 2 months to have my bumper replaced. But now it's done.

Customer Service

Likely to Recommend

Repair Quality

The Best!!

Customer Service

The Best!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome people

Customer Service

Likely to Recommend

Customer Service

When I called I was lied to about waiting on the grill because of the snow on the pass when in reality you couldn’t find the right grill. This happened for a few weeks until I got a call saying they couldn’t find the matching grill. And all updated text I received saying a competition date was not correct. Finally I gave up and just waited for someone to call me.

Likely to Recommend

Repair Quality

I am extremely satisfied. The was done very well and very quickly. McKenzie was especially helpful in keeping me up to speed. Well done!

Customer Service

As noted

Returned Clean

Likely to Recommend

Repair Quality

My car shakes when my breaks are pressed

Customer Service

Likely to Recommend

Repair Quality

I appreciated the communication- it was clear, concise, and not repetitive and unnecessary. Being aware of the manufacturing delays in vehicles I knew this would be lengthy and appreciated being asked during intake how frequently I would like updates and what method I preferred. Everyone I spoke with from this business were great at providing the information while being friendly.

Customer Service

Everyone I spoke with was considerate of the stressful situation, concise and to the point all while being welcoming and friendly.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

God service

Customer Service

God service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and quality work. I would recommend them to others for sure. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will recommend because they got our car in quick and kept us informed about the progress of the repair. AND we didn’t have to worry about dealing with the insurance company (GEICO).

Repair Quality

Everything seems ok at the outset. I reserve judgement until after I’ve had the car back for a few weeks.

Customer Service

Great service and communication with the shop. Derek informed f all the problems with shipping etc especially in light of the storms keeping parts from being available.

Likely to Recommend

Repair Quality

Customer Service

The staff accommodated my situation and made sure to expedite my service. They were clear the time of completion was not guaranteed but they made a quick turnaround with no hassle.

Likely to Recommend

Absolutely

Repair Quality

No issues found. Michelle was always quick to respond and made me feel that my vehicle was in good hands.

Customer Service

Again, Michelle was a badass.

Returned Clean

Likely to Recommend

Derrick was very pleasant to me despite the fact that I have to return my car to him.

Repair Quality

I picked up my car on Friday 2/24/23. The body of the car look good, however the sensor ms were defected and sensor lights are still on and not working at all when backing up my vehicle. I did inform Derek the same day when I picked up the car and was asked to bring car back in on that following Monday, I did. Now I'm waiting for the new sensors to come in and have installed. So for now my car is still not up to part. Thanks

Customer Service

The ladies at the front desk could be more friendly to the customers and not have such a flat affect. Just my own opinion!!!