Steve's Collision Center LLC

4.5 (833reviews)
89%
1200 S Rock Blvd., Ste. 2,  Sparks,  NV  89431

In operation 21 years.

Providing quality restoration to your vehicle since 2003, our I-Car certified technicians will return your vehicle's exterior back to its original form in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (833)

Likely to Recommend

Good work but a few oversights that could have easily been done right

Repair Quality

Placed the 2 new tires on the same side of the vehicle instead of the same axle, charged me instead of my insurance for 2 tires they replaced, unhooked my fog lights to hook up aftermarket grille lights that were already hooked up.

Customer Service

Pearl was nice but when I picked up my car the woman at the desk had an attitude when I asked her why I was being charged for something I shouldn't of been charged for.

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Good service, well done repair.

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Do to the repairs that they did and having to bring it back a second time i wouldn’t really recommend it besides they fastness that it was done and they good customer service

Repair Quality

Disappointed that I had to take it back to get additional repairs. Had a brand new fan and radiator the fan was broken and the radiator is dented a lot of wires were just left loose as well as my computer in my engine was just hanging there. My body work was very crooked especially for a 2017. But I have to admit it was very satisfing that you guys have me a rental car do to the mess up.

Customer Service

They were very understanding and were willing to get my car in as soon as possible do to it because messed up after the repairs

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My Experience

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Once the vehicle was finished it was perfect.

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Never. The worst was the repeated ?it will be done next week.? I got that answer FIVE times.

Repair Quality

It looks fine

Customer Service

I never got a status update without having to call them and ask. Several times I was told they would check on status call me back but they did not. I finally had to work through my Geico agent to get updates, which weren?t accurate anyway. The only reason I gave a 2 instead of a 1 was that the people I talked to were always very nice, just not very helpful.

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Repair Quality

My car was towed to Steve's Collision after I hit some debris in the freeway. The air pressure was at 0 PSI in the front drivers side tire and there was some damage to the front panel as well. It took a week to repair the body damage but they did nothing with the wheel or tire, which was thing that most needed repair. When I picked up my vehicle the low tire pressure warning was still on. We asked about it and we were told,"If that doesn't go off in a few miles, just pull in to a Les Schwab or a Firestone and call Geico and they can fix it for you." So they were clearly aware there was an issue but did nothing. Also why would we be advised to take it somewhere else when it had just been in their shop to fix?!We had to fill the tire multiple times with the warning always coming back after a few hours. I brought the car back and the wheel was actually checked at that time and damage was found. I've had to fill the tire both before and after work for a week and I'm still waiting for this wheel to be replaced. I'm extremely dissatisfied with their service to say the least!

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