Steve's Collision Center LLC

4.5 (832reviews)
88%
1200 S Rock Blvd., Ste. 2,  Sparks,  NV  89431

In operation 21 years.

Providing quality restoration to your vehicle since 2003, our I-Car certified technicians will return your vehicle's exterior back to its original form in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (832)

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My Experience

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My Experience

The car was repaired, but no in any sort of a reasonable amount of time. I dropped my car off on April 16th & it was returned to me May 4th, almost 3 full weeks. The completion date kept getting pushed back further & further. & that would have been okay, if they had made any effort to communicate with me what was going on with my car. I had to call 3-4 times before being able to reach the mechanic working on my car, leave him messages that would go unreturned for days, & when my calls were returned it didn't seem like notable progress had been made. It seemed like they dragged their feet with it & could have gotten it finished much faster. They gave me the excuse that they were "very busy, & that's why it's taking so long," but that's not my problem. My car was stuck in your shop. That's my problem. If they were really so extremely busy that they couldn't finish work on the car when they said they were supposed to, or so insanely busy that they couldn't take the time to return my calls or even give me an update, hire more people? So far I see no problems with the work they did, but they certainly took their sweet time doing it. Also I don't know which receptionist it was but one of them was incredibly rude to me over the phone when I was trying to reach Jerry (my mechanic) & not only cut me off & spoke over me, but also left me on hold for about 15 mins. It's unfortunate but I will not be doing any business in the future with Steve's collision.

Likely to Recommend

I have already told friends & coworkers to avoid going to steves collision

Repair Quality

The repairs themselves mechanically are fine, but they took their sweet time getting them done, they had my car for 3 weeks & I was in the dark the whole time regarding updates, status of the vehicle, & when it would actually be completed.

Customer Service

Rude secretary, would not return my calls, rarely called to update me on status of my vehicle

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My Experience

Very courteous, kept me informed through out the entire process, repair was handled in a timely manner, everything was made quick, easy and hassle free for myself. Well done!

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My Experience

My Experience

It was a day sooner then thought and they were very informative along the way. Thanks!

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My Experience

The only problems I've noticed so far are that the interior has a very strong epoxy like odor, and that the front licence plate is bent. Otherwise, everything seems fine.

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