Stew Hansen's Clive Collision Center
In operation 6 years.
Stew Hansen’s Clive Collision Center is fully equipped to handle all of your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new condition as quickly as possible. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a major automotive repair, our trained professionals will restore your vehicle to high level standards. Give us a call today at (515) 217-3500.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
My car came back dirty and the tailgate don’t work anymore
Customer Service - 1.5/5.0 -
Had to call GMCustomer care to get parts
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great. Was done in a timely manner. Everyone was nice and friendly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am not happy working with Caitlyn Mielk. I respectfully request a different service advisor be assigned to us. My wife and I do not care to interact with her again. Reasons I am not happy: 1.). Caitlyn avoided our calls and emails and when we made the appointment to bring the car back she didn’t listen to what the issues were and assumed (without looking at the car) that we were complaining about a scratch in the windshield - when, if she would have listened - we were pointing to the dash and the damage from the original windshield replacement/installation. We had sent her pictures via email so she knew we had damage and when we dropped the car off - we pointed to the dash and she glanced at the car and said “yeh, ok”. We have a video of when Juan picked up the car she says “the windshield is not scratched, it was a smudge”. I asked her if she could see the scratches on the dashboard and she said “oh on the dash, I thought you were talking about the glass”. So here we go again. I have to leave the car. This cost me time off work and travel time (4 hr round trip). We are not blaming anyone for the dash damage but, had Caitlyn listened instead of assumed - had she taken my wife’s phone call or replied to the emails that were sent with pictures - she would have known about the dash damage and it would have been repaired timely.
My Experience - 5.0/5.0 -
Jerry was amazing, he made the whole process very easy and hassle free. Jerry is also a straight shooter which is a quality I appreciate in a person. Would highly recommend Stew Hansen's services to my friends and family.
My Experience - 5.0/5.0 -
I'm grateful and thankful for the advocating done on my behalf with Hyundai. l feel the repair resolution was fair and reasonable. Also, many thanks for covering the expense of the loaner car while my car was being serviced and repaired within the time frame the Collision Center quoted. Staff was compassionate, friendly and professional.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
So far the repair seems satisfactory. I am hoping the new piece that was installed was upgraded from factory original which made a lot of wind noise.
My Experience - 0.0/5.0 -
A finished price that is more than 25% higher than the estimate for a simple bumper repair on a new vehicle is ridiculous. The higher price also came once I said I was going to submit a claim to my insurance company. I can’t imagine they would appreciate paying more than what a customer would pay on their own. I will not use your collision center in the future. Do not contact me to “apologize”.
My Experience - 0.0/5.0 -
I was originally told that it was going to take five days for the repair. You guys had it for 19 days. I wasn’t called to get updates regularly. And then at the end of my completion, my car was damaged by the dealership. It doesn’t look like my front bumper is attached totally completely on each side. I had asked for a paint estimate on the scratches on my truck. I never got that. It wasn’t a good experience.
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Fixed my problem in a timely manner. Really appreciated the way they cleaned and vacuumed the inside!!