Stew Hansen's Clive Collision Center
In operation 6 years.
Stew Hansen’s Clive Collision Center is fully equipped to handle all of your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new condition as quickly as possible. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a major automotive repair, our trained professionals will restore your vehicle to high level standards. Give us a call today at (515) 217-3500.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
While the repair work looked good and in great shape, we were surprised to see the interior of the vehicle covered in a layer of dust found on all surfaces. The outside hasn’t been washed. It was a disappointing way to end a superb transaction otherwise.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very easy, did a great and speedy job, and thank you Cait and company!
My Experience - 5.0/5.0 -
Appreciate the terrific service, communication, and ease. Thank you!
My Experience - 0.0/5.0 -
Jerry and the rest of the crew we interacted with were very friendly but the repair took entirely too long.
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very clean and timely repairs!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The inside of my car in back was horribly filthy with hand marks and smears. I thought when you repaired cars u also cleaned up after.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job Very professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience, done in 2 days versus ins co 3 days and body shop possibly up to a week. Kudos 👏!
My Experience - 5.0/5.0 -
Dan was very helpful and nice. Even detailed my car very good without asking! And it was pretty dirty. Definitely appreciate it!& him.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Repairs seem to be well done and I haven’t come across any issues. I was a little disappointed that my jack was apparently used and not put away properly. That equipment has never been used and I would have expected a shop like yours to have their own. In any case, if you must have used my tools, it would have been better to put them away rather then leaving them to roll around under the seat. Again, all and all a good experience and the actual repair work appears to be well done. Just the one minor complaint. Thank you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair is great. The process was an issue. I called the service center to schedule the appointment and told him what the issue was. I took my car to the service center on February 26th. I was told I would need to take my car to the collision center. A person from the service center called the next day to tell me they would have someone call me to schedule the appointment. I didn't hear anything, so I called on March 2nd. The representative requested I send a picture of my VIN and the damage. I didn't hear anything until Friday. When I spoke to Jerry, he had no clue who I spoke to. He didn't have any idea of what was going on with the person I spoke to on Monday. I spoke to Jerry on March 6th to order the part. He said he would call me that day to let me know the part was ordered. He said they would be there in a couple days. I didn't hear anything until the 11th after I sent a follow-up email. He said someone would call me in a day or two. I didn't hear anything until March 19th to schedule an appointment. I was extremely frustrated with the scheduling and the communication. I feel like this shouldn't have taken a month.
My Experience - 5.0/5.0 -
No complaints...didn't make promises that could not be met, very open and professional when I had questions. Didn't expect but really appreciated cleaning up my interior including my floor mats. Great touch.