Stew Hansen's Clive Collision Center
In operation 6 years.
Stew Hansen’s Clive Collision Center is fully equipped to handle all of your auto body repair needs. We operate closely with insurance companies to ensure that your vehicle returns to a like-new condition as quickly as possible. The paint shop works tirelessly to match all colors and trims, yielding a factory-quality finish. From a mild fender bender to a major automotive repair, our trained professionals will restore your vehicle to high level standards. Give us a call today at (515) 217-3500.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car completed on time as promised.My car was washed and very clean.. repairs look great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service oriented. Job always get done as expected. I would recommend theirservice to anyone. Thanks to Dan for working with the insurance people, seeing that all was done as needed.
Likely to Recommend - 5.0/5.0 -
Very customer service oriented.
Repair Quality - 5.0/5.0 -
Very acceptable.
Customer Service - 5.0/5.0 -
Very customer service oriented.
Returned Clean
My Experience - 5.0/5.0 -
Thank you Dan in the estimate shop was great!
Likely to Recommend - 5.0/5.0 -
We took my wife’s van here a few years ago and this will continue to my go to shop and definitely a place I recommend.
Repair Quality - 5.0/5.0 -
I really appreciate the care you took for my car. I take notice when cars are put back together without any consideration of alignment. The gaps and color blend in my car are fantastic! Also, I moved my tow straps and hitch (and metal shovel) from trunk area to my backseat knowing that access would be needed to the interior in the back and not only was everything placed back to the trunk, but my interior was detailed and clean. That is my definition of going above and beyond. Thank you to the crew that made my car look normal again!
Customer Service - 5.0/5.0 -
Service was great. When I came for the estimate I was greeted with a smile and treated respectfully. The same was given when I dropped off and picked up my car. Thank you
Returned Clean
My Experience - 0.0/5.0 -
My repair was delayed three separate times. After the final delay, I was told the car would be ready on the 30th. When that date arrived, I had to call late in the day to check the status and was then told it would be pushed to Monday. I was never proactively notified when the vehicle was actually completed. I only found out when I called in. The quality of the repair may be fine, but the communication throughout the process was poor. With something as expensive and time sensitive as a vehicle repair, customers should be kept updated without having to chase information. I also had to extend my rental car multiple times due to the delays. I was told it was checked back in, but I did not receive any clear confirmation that it was, which added unnecessary stress. I can’t speak to if the vehicle was in fact checked in because it hasn’t been long since I got my car. Overall, I hope that you improve your customer communication and follow up, because the lack of updates made the experience frustrating.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall process was great, when I had called for an update on my parts 3 weeks after my estimate, I had to leave a voicemail and never received a call back. 2 weeks later finally got a call saying parts for my vehicle were in. Process went smooth and efficiently and they were good at keeping me updated. After receiving my vehicle back, did notice the front door now has almost a U shape buffer lines on the door it looks like, and the door that had been replaced/painted, lookes and feels like there is a dust spec that got stuck in the paint. I will deal with it though, still a lot better looking than a door that was smashed in. But they did a fantastic job on the quarter panel where it was dented in! Can't even tell there use to be a decent dent in it any more.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything looks great and back to normal. I will try not to hit another deer, two in 6 months is plenty.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Repair ok, although saw some white substance oozing from the bumper area. Not sure if that’s normal. Major issue is the fact the car sat outside for over 6 weeks and ended up with mice in it. Not much communication on why so many delays or what was really going on. Then to bring the car home and discover mice had been living in it, was not satisfactory, to say the least.
Customer Service - 3.5/5.0 -
Not a lot of communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looked brand new. They blended in well with the backseat door and it looks totally amazing. Also, they cleaned the interior of the car fantastic. Took less time than they had anticipated. I am very pleased with the work that Stew Hanson collision did on my Santa Fe Hyundai
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a wonderful job fixing my car exterior and I was very pleased because they cleaned the inside of the car also. Was very happy when I got in my car and I knew how to run it.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My idle LED is not functional and was part of the replacement parts list. Sounds like I have to bring my car back (((whenever))) they get the part. Not sure if I’m getting a phone call or email or what, but yeah.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your team did a great job and we appreciated them bringing us back the car!
Customer Service - 5.0/5.0 -
Fantastic customer service
Returned Clean
My Experience - 5.0/5.0 -
Great service and great communication! They even completed the $14,000 of damages earlier than the expected projected date… despite it being Christmas holidays