Superior Auto Body

4.7 (762reviews)
92%
1543 SE Orient Dr.,  Gresham,  OR  97080

Gresham's largest repair facility. "Your one stop vehicle repair shop."Full service auto, truck repair shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (762)

Likely to Recommend

Repair Quality

Work is always Great customer service is exceptional good communication the job was done quickly

Customer Service

Returned Clean

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Repair Quality

Customer Service

Thank you for working so well with me. I appreciate you going the extra mile.

Likely to Recommend

Repair Quality

Wonderful service, very helpful and great to work with.

Customer Service

Returned Clean

My Experience

Mac was very good about keeping us informed as to how the repairs were going.

Likely to Recommend

Repair Quality

All repairs were completed satisfactorily. Communication with me as well as insurance company was superb.

Customer Service

All was great.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

They fixed my truck as if it was brand new again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work as always thanks again for excellent fast work

Customer Service

Returned Clean

Likely to Recommend

I would be very unlikely to recommend the shop to anyone else. I felt that the initial time frame to get the vehicle in for the repairs was excessive but assumed that it would help expedite the repair process by being able to order the parts ahead of time. In total our vehicle was out of commission and damaged for 3 months. The wait time to get in was about a month and 10 days. The total repair time was almost 2 months. We gave many opportunities for the shop to get to work done while we were away. It was a pretty large inconvenience to manage transportation with a family during this period. We had a rental car for 20 of the days but the allotment from our insurance was run out and left three to four weeks without a vehicle.

Repair Quality

The repair itself was completed fine and the quality of the rebuild is good.

Customer Service

I believe that the timelines were inaccurate the information given on the status was bad the time it took for the total repairs was excessive the original estimate was extremely far off the mark and the communication was not good.

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Would recommend

Repair Quality

10 looks brand new exactly what I was hoping for 100% satisfied. Thanks again!!!! You have locked my business in for sure.

Customer Service

Returned Clean

Likely to Recommend

I would never recommend this shop

Repair Quality

Missing parts new finder has a dent in it paint job sucks on bumper

Customer Service

Manager has no clue how to treat customers and the owner should not be running a business

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

They did a great job!

Customer Service

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Repair Quality

The Left side of my Cherokee body looks beautiful, cannot tell that I was in an accident.

Customer Service

Always prompt in giving updates and text messages, very polite on the phone

Returned Clean

Likely to Recommend

Have done so previously.

Repair Quality

Looks brand new.

Customer Service

Personable and efficient.

Returned Clean

Likely to Recommend

Repair Quality

Awesome as usual. Only place I will go

Customer Service

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Likely to Recommend

Repair Quality

We waited too munths to get in for a appointment. It took 2 weeks to get it back. And it still needs to be pinstriped.

Customer Service

Never receive phone calls when I was promised.

Returned Clean