Superior Auto Body

4.7 (755reviews)
92%
1543 SE Orient Dr,  Gresham,  OR  97080

Gresham's largest repair facility. "Your one stop vehicle repair shop."Full service auto, truck repair shop.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (755)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Definitely I recommended this place 100%

Repair Quality

Great job! my car looks like new after they changed front and back parts.. Definitely I will come back if my car needs something else in a future. Customer services is great!

Customer Service

Likely to Recommend

Repair Quality

I feel the customer service was Lacking. Everything I wanted to get done didn’t get done. We wanted the windows to get re-tinted and that didn’t happen in the 3+ weeks you had my truck. It took me 1 day after I got my truck back to get it done. I still haven’t received my door emblems???? Still waiting for a courtesy call, because I paid $75 for it. Found them online for $23.00 OEM so the aftermarket excuse is out of the question. I don’t like giving negative reviews but The title superior requires superior outcomes, that wasn’t the case in this situation. We have always been loyal to superior, after this experience and I get my emblem that loyalty is extinguished… Just because you’re busy does not make it ok to loose good (Superior) customer service!!!!

Customer Service

I feel the customer service was Lacking. Everything I wanted to get done didn’t get done. We wanted the windows to get re-tinted and that didn’t happen in the 3+ weeks you had my truck. It took me 1 day after I got my truck back to get it done. I still haven’t received my door emblems???? Still waiting for a courtesy call, because I paid $75 for it. Found them online for $23.00 OEM so the aftermarket excuse is out of the question. I don’t like giving negative reviews but The title superior requires superior outcomes, that wasn’t the case in this situation. We have always been loyal to superior, after this experience and I get my emblem that loyalty is extinguished… Just because you’re busy does not make it ok to loose good (Superior) customer service!!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very short notice for when vehicle was completed and when it needed to be picked up or I would have to pay for rental car over the weekend. However, they made the car rental process quick and easy. Customer service a little lacking. Work done on the vehicle was satisfactory.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was happy everything was together nice and working, but the headlight needed to be fixed still. And there was a small dent still but it’s not too bad

Customer Service

I was told I would be called back and never happened 2 or 3 times. I was told it would be done by the end of the week, and didn’t hear anything till the following week

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The work that was done was amazing, it what was not done that bothers me

Customer Service

I asked for a scratch in the drivers door jam to be touched up and it was forgotten

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do a wonderful job. I've used them 2 times and the end result was "Superior".

Customer Service

Returned Clean