Tom & Eds - Cedar Lake
In operation 43 years, 10 years at this location.
Tom and Eds Autobody is a family owned auto repair business that has been serving the community since 1983. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer service though out the repair process. We figure you have had enough stress already so we strive to make the process as easy as possible.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the attention to detail on the repair, quality of the work, customer service and communication, and the cleaning and detail work. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The receptionist/office manager, she was friendly and helpful. Thanks!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good recommendation
Repair Quality - 5.0/5.0 -
Very good work, fast repair time, definitely would recommend
Customer Service - 5.0/5.0 -
Good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great! Communicated very well and did a great job on my car. 10/10 would recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When we first took the vehicle in to time and Ed’s, our electrical issue was completely dismissed. When we picked up the vehicle after it was so-called completely done the wrap we put on the end of the wiring was never even taken off for them to look at it. Definitely would not recommend Tom and Ed’s in Cedar Lake.
My Experience - 5.0/5.0 -
Great job on my truck. All people involved were very friendly and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job repairing my truck and everyone was friendly and helpful!
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom and Ed’s did a great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you. They were extremely helpful and upfront with costs. Friendly service and smooth execution.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From start to finish, I was able to be kept up to date on my vehicles status. Friendly staff. My vehicle looked good as new.
Likely to Recommend - 0.5/5.0 -
Didn't want to work well with customer
Repair Quality - 2.5/5.0 -
Disappointed to say the least not very professional. Leads me to believe you don't hire people who care about what the finished product
Customer Service - 2.5/5.0 -
Disappointed to say the least not very professional. Leads me to believe you don't hire people who care about what the finished product
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good shop overall. Nice people.
Repair Quality - 5.0/5.0 -
Our vehicle was ready a few days before we expected. That was a nice change from other businesses.
Customer Service - 4.5/5.0 -
Overall it good. I’m really old school and would rather have the person releasing the car to accompany me to the car and explain next steps and exactly what and how repairs were done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric is great with communication, he’s very accommodating and helpful when it came to my car repair. This is the second car he has fixed and I have had great experiences with both. The front desk is also amazing and very professional.