Tom & Eds - Crown Point

4.9 (2,619reviews)
97%
10730 Broadway,  Crown Point,  IN  46307

In operation 43 years, 29 years at this location.

Experts in Collision care since 1983!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Scion
Subaru
Toyota

Reviews (2,619)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new or better than before. The front desk and overall staff receive frequent compliments for being professional, friendly, and helpful throughout the repair process. Timeliness is a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Regular communication via texts, emails, and phone calls is widely appreciated, keeping customers informed at every stage. A few customers noted concerns such as occasional delays, missed callbacks, and minor finishing issues like overspray or unreplaced parts, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.
Select to learn more
"The quality of the repair was excellent! And, the service provided was top notch. The staff was amazing and kept me informed throughout ..." Read more
"Fantastic work! No complaints at all. Our car looks better now than it did when we bought it! So thankful for the hard work done to get our car ..." Read more
"So happy with the repair job! My van looks amazing! Very friendly people who communicated with me consistently ..." Read more
"The repairs were seamless and came in under the quoted price. Every person was professional and friendly."
"Awesome work, I cannot be any happier quality and workmanship is outstanding. I will highly recommend you to anybody that needs ..." Read more
"I received my van 9 days ahead of the estimated finish date."
"Promised my vehicle on a date and actually got it back a day earlier, and kept us informed on the repairs."
"The estimate was 1 to 2 weeks. The car was completed in one week."
"My car was actually completed about a week earlier than expected."
"I would've recommended it but I had too many delays."
"... it up with a few phone calls. Overall, I would say their communication efforts were outstanding" Read more
"... experience with tom and eds body shop was magnificent! They were very communicative throughout the whole repair of my vehicle! My car was done before the estimated time." Read more
"... and time to bring our car in to have it fixed and gave us updates throughout the whole process so we knew just exactly what was going on and how things were progressing. I wouldnt change ..." Read more
"I had to physically come in to get answers because of no call-backs. It was kind of frustrating to me. I would have taken ..." Read more
"Every step on the way, daily text"

Likely to Recommend

Repair Quality

This shop does an amazing job with repairs and they communicate throughout the entire process.

Customer Service

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Would go back in heartbreak if I need to.

Repair Quality

Car looks fantastic and is running the best it ever has.

Customer Service

Very patient in explaining things to someone who knows nothing about cars!

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I recommend you guys to everyone!

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Great job thank you

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I will never go anywhere else for body work. I will recommend them to anyone and everyone.

Repair Quality

Very satisfied with the quality. These guys take justifiable pride in their work and it shows.

Customer Service

They always answered any questions I had and kept me updated as the repairs progressed. Very friendly guys who know their business.

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I would 100% recommend Tom and Ed’s auto repair.

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Great work professional

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I will always, ALWAYS recommend Tom & Ed's.

Repair Quality

Tom & Ed's is THE place to get work done on vehicles. We've used several body shops but they are so much better in quality. They even dealt with a bad paint job I had elsewhere because their standards wouldn't let them do anything less than the best.

Customer Service

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very professional

Repair Quality

truck was fixed no more hail damange dents

Customer Service

great customer service

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Repair Quality

Alex at T&E’s was excellent he communicated with me as well as clearly explained any issues that had arisen. We’ve used them previously and will continue to. Hopefully not in the near future!

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Good personality

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Repair Quality

Your notification system is confusing. I received a notice that my car had been picked up, which was erroneous.

Customer Service

When I dropped off my car for repair, on the date I was instructed, they couldn't find a file concerning my car. Never received any contact from a person, only text messages.

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