Tom & Eds - Crown Point
In operation 43 years, 29 years at this location.
Experts in Collision care since 1983!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The body work that was done was done very well But I had a missing item that no one seems to call me back and let me know about that item
Customer Service - 2.5/5.0 -
Customer service could use a upgrade Did not keep in contact with me when I had questions and they said they would call back
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tail gate repaint looked great
Customer Service - 5.0/5.0 -
Got done in a timely manor, thanks Tom Watta
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Still has issue that was supposedly "fixed"
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job on our vehicle
Customer Service - 5.0/5.0 -
They were all very helpful with all my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
You did a fantastic job. Luis did a great job keeping me informed. Heather was great and went above and beyond getting answers from the dealer regarding a thermostat issue. The only thing I wasn’t informed about until I picked up my truck was the new bumper was all black with the original one being chrome. That being said, you did a phenomenal job and I will recommend Tom & Ed’s to anyone and will consider using you in the future if the time comes I need any additional work done. Thank you to professional and courteous employees and great work.
Customer Service - 4.5/5.0 -
You did a fantastic job. Luis did a great job keeping me informed. Heather was great and went above and beyond getting answers from the dealer regarding a thermostat issue. The only thing I wasn’t informed about until I picked up my truck was the new bumper was all black with the original one being chrome. That being said, you did a phenomenal job and I will recommend Tom & Ed’s to anyone and will consider using you in the future if the time comes I need any additional work done. Thank you to professional and courteous employees and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Continent always takes good care of us no matter what type of repair would bring to them very fast complete service. Everyone there is great to work with. Tom, the service manager is very experienced in those exactly what you need to get the job done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
always professional.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always do an amazing job!
Customer Service - 5.0/5.0 -
Tommy is the nicest person, super helpful!
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would've recommended it but I had too many delays.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Luis gave me updates on a regular basis.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend tom & Ed’s to anyone for any repair
Repair Quality - 5.0/5.0 -
The repair was clean and quick and my car came back cleaner and vacuumed. Excellent customer service
Customer Service - 5.0/5.0 -
Great help from office staff and technicians
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great!! Thanks so much!