Tom & Eds - Merrillville
In operation 43 years, 36 years at this location.
Tom & Ed's Autobody of Merrilville is a full service collision repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service good pricing
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the wonderful customer service. Mike Hudson made sure that everything was taken care of.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will definitely come back for Service is there thank you for everything
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
So, far my car looks so nice from the bodywork & paint job.
Repair Quality - 5.0/5.0 -
I appreciate the professionalism.
Customer Service - 4.5/5.0 -
The receptionist kept. Calling me Mr. The 2 times I interacted with her
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
car ready when they said it would be. Very good work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have no complaints
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I liked how I was kept informed on what was going on
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was excellent and there were plenty of updates on the repair. Staff was friendly and informative.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The process from getting the quote to picking up my vehicle once the repairs were done was easy and as promised! Couldn’t ask for anything better.
Repair Quality - 5.0/5.0 -
The work was completed as promised and my bumper looks brand new!
Customer Service - 5.0/5.0 -
All of my questions were answered and everyone was great to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never again. Maybe the Schererville location, where I chose, has competent employees. I worked for Mercedes and they did all our paint and body work with no issue ever. We spend thousands of dollars a month on paint and body work at Acura. If my job was done well we could have sent a lot of business back, but that wont happen.
Repair Quality - 1.5/5.0 -
My truck was moved from the Schererville location to Merrillville without my knowledge. I only found out through Enterprise who called my employer (Muller Acura) to see if we were fixing my truck since Schererville said they no longer had it. Too too long, almost 80 days, headlight tint was applied so i got it back with mismatching headlights and foglights. The color of GMC was incorrect. The hood is very poorly aligned and the bumper is VERY poorly aligned with considerably different gaps on each side.
Customer Service - 2.0/5.0 -
See prior
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Body shop did a great job on the repair. The only thing that’s keeping this rating from being a ten is the lack of communication from the lady at the front desk and the representatives. Her information was different from what I was told and what the representatives knew.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my car
Customer Service - 5.0/5.0 -
Great service