Tom & Eds - Merrillville
In operation 43 years, 36 years at this location.
Tom & Ed's Autobody of Merrilville is a full service collision repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom and Ed's are very lucky to have 2 great employees like Luis and Larry.They were not only friendly but very informative as to what I needed to fix the car but as a 91 year old man I felt the way they treated me was as if they were dealing with their own Grandfather. It is my wife's car and she is extremely satisfied with the completed work. Our rating for Tom and Ed's is a 10 star-plus.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend these guys! They keep you updated every step of the way and they have an attention to detail which is very good in a repair!
Repair Quality - 5.0/5.0 -
I was very happy with the attention to details and checking over the repair with the transmission replacement.
Customer Service - 5.0/5.0 -
Larry always kept me up-to-date on what was going on with my vehicle and I appreciate that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend to anyone
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Again great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would tell family and friends about them to bring customers their way!
Repair Quality - 5.0/5.0 -
Great job and did not take a long time
Customer Service - 5.0/5.0 -
Done less than a month and the job was fixed right the first time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks fantastic! Excellent work, and great communication throughout the entire process. Staff is very friendly as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked like it did when I purchased it 2 months ago. They repaired it perfectly.
Customer Service - 5.0/5.0 -
They kept me updated and responded quickly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The employees are always pleasant and the repairs always completed timely.
Customer Service - 5.0/5.0 -
Professional and courteous
Likely to Recommend - 2.5/5.0 -
Normally i would but its 50/50 now
Repair Quality - 2.0/5.0 -
Larry was very horrible with commuincation, callbacks, deadlines, and general updates. My vehicle which only was supposed to take a week and half took over a month. And last 2 weeks was just calibration. Not even fixing the vehicle. Weird updates through texts and email. Calling every single day almost 2-3 times some days. It was like everyone was dragging their feet. I understand holidays and things come up but it shouldnt have had to wait till 2/21/26 to pick up the car. And worst they left my automatic stick shift crooked. And not on properly. So not only did it take longer i got a part in inteoir damaged. I can't even fix it myself. And not comfortable bring it back in after the quality service i recieved
Customer Service - 1.0/5.0 -
Horrible like stated before
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looked so good and I was very impressed.
Customer Service - 5.0/5.0 -
My estimator was very friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely! I will take all my future repairs up with them from now on!
Repair Quality - 5.0/5.0 -
They were very friendly, helpful, and made my experience with my car stress free! Repairs were excellent and communicated throughout the entire process. Very satisfied!
Customer Service - 5.0/5.0 -
They were very friendly, helpful, and made my experience with my car stress free! Repairs were excellent and communicated throughout the entire process. Very satisfied!