Tom & Eds - Merrillville
In operation 43 years, 36 years at this location.
Tom & Ed's Autobody of Merrilville is a full service collision repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely! I will take all my future repairs up with them from now on!
Repair Quality - 5.0/5.0 -
They were very friendly, helpful, and made my experience with my car stress free! Repairs were excellent and communicated throughout the entire process. Very satisfied!
Customer Service - 5.0/5.0 -
They were very friendly, helpful, and made my experience with my car stress free! Repairs were excellent and communicated throughout the entire process. Very satisfied!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I go there for all my needs
Repair Quality - 5.0/5.0 -
Once again great job
Customer Service - 5.0/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took a bit longer than anticipated but week worth the wait! Thank you!
Customer Service - 5.0/5.0 -
Very professional, did a great job and was very good about keeping in the know of my vehicle status.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0 -
The people we worked with were super nice. The customer service as far as my vehicle being fixed an accuracy was not great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Communication was very poor.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was nice and was able to answer any questions I had
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excelente work
Repair Quality - 5.0/5.0 -
Good customer service and repair work
Customer Service - 5.0/5.0 -
My car looks like new, they even washed it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Repairs on my vehicle were quickly done. The only negative was one of the vehicle's safety systems needed to be recalibrated taking another week.
Customer Service - 5.0/5.0 -
Very precise and straight to the point.
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 5.0/5.0 -
The paint job was great
Customer Service - 2.0/5.0 -
I was angry because I was told my vehicle was ready for pick Friday after a walk thru ..So I returned the rental..Then I called to see why I wasn’t called it was getting close to closing..Someone had to go home emergency..And my wouldn’t be ready until Monday..I’m mad now who’s going to pay for me a rental for 3 more days..After talking to a manager it was corrected and I able to get my car and it was finished..I can’t understand why they was trying to hold my car 3 more days 😡
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and expeditious.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
The attention to quality and little details needs addressing before I’d recommend the place to anyone
Repair Quality - 2.0/5.0 -
The Paint and body work quality wasn’t at all what I was expecting to have done. The new fender has a paint bubble in it as well as the body panel gaps don’t match the side of the vehicle that wasn’t damaged.