Valley Collision West Jordan
In operation 7 years.
Valley Collision is locally owned and operated, and we take pride in our Utah heritage tracing back to the pioneers. Our families live, work and serve in the community just like yours! We source the majority of our repair materials locally and strive to support other local businesses. Each location is a full service body and paint facility. Staff at Valley Collision are I-Car and ASE certified. Our passion is repairing vehicles to pre accident condition with all the correct tools and procedures.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks good as new!!
Customer Service - 5.0/5.0 -
Everyone was very nice and the person working on my car was incredibly helpful and explained everything very well!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pre ordered by parts, only had my car about a day and a half. Looks nice and clean! They did. Great job thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My only complaint is that the wiper fluid was empty… the reservoir had to be replaced and my bill included a charge of $4 for the fluid, but it was empty. Also the gas tank was so low I had to run straight to the nearest gas station. Didn’t drop it off that low and a warning of how empty it was would have been nice. Otherwise everything was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Left the broken tow hook inside my vehicle. Can't score higher without driving extensively to test repair quality.
Customer Service - 1.0/5.0 -
Very poor communication. My car was there for an extended amount of time and I was not notified regularly of extensions. For a full week I got notifications my car would be ready on the upcoming Friday, then Thursday end of day I received notification it was extended, and no reason. I had to call the following Monday to know why. I only received 2 calls after that even though the date kept being changed. I explicitly asked Carson to keep me updated and he did not. Additionally, I received the initial work authorization form to sign without being given details on repairs needed or what work would be done from Valley.
Returned Clean
My Experience - 5.0/5.0 -
Great place to get a car done here they took care of me and had my car come out very clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We will definitely suggest Valley Collision to others we know who are in need of repairs.
Repair Quality - 5.0/5.0 -
We have had our car fixed twice by Valley Collision and have been extremely pleased each time. They are amazing at what they do and offer great service and communication. Will always suggest them to others in need of repairs. Thank you so much!
Customer Service - 5.0/5.0 -
Customer service was amazing. Very kind staff and amazing communication.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend to everyone to go see the guys down at valley! Thank you so much Carson!
Repair Quality - 5.0/5.0 -
The Repair quality from this location was wonderful, I definitely knew my vehicle was being well taken care of.
Customer Service - 5.0/5.0 -
Customer service was top tier, great communication, thank you guys so much! Special shout-out to Carson Kinckiner
My Experience - 5.0/5.0 -
Looks great, great people, and was done earlier than expected.
My Experience - 0.0/5.0 -
I would not recommend Valley Collision based on my experience. I dropped my truck off on March 3. The repair was delayed because of a backordered part, and I completely understood that wasn’t the shop’s fault. However, during those four months I was given approximately five different estimated completion dates, and every one of them changed with little communication. When I finally picked up my truck on July 1, I was shocked by the quality of the repairs. The truck had overspray dust all over the paint, visible masking lines, and incorrect parts installed. One of the most obvious mistakes was that my Ram RHO came with factory matte wheels, but they installed a gloss wheel as the replacement, which didn’t even match the rest of the truck. Even more concerning, I found that parts billed to my insurance were not actually replaced. A damaged part was still on the truck even though it was listed on the repair invoice, and I was also billed for a small piece of paint protection film (PPF) that was never reinstalled. After I spoke with the manager, Kenny, he acknowledged the problems, apologized, and told me he would order the correct parts. He assured me that once they arrived, the repairs would be expedited and only take a couple of days. Based on that promise, I brought my truck back on July 13. Today is July 23, and my truck is still not finished. I still have no estimated completion date and very little communication. I understand that delays happen, especially when parts are on backorder. What I don’t understand is waiting four months only to receive a truck with poor workmanship, the wrong replacement wheel, missing repairs, and items that appear to have been billed but not installed. Now my truck has been back at the shop for another 10 days with no end in sight. This experience has been incredibly frustrating and disappointing. I expected much better quality, communication, and accountability from a professional collision repair shop.
My Experience - 5.0/5.0 -
Communication was great from start to finish, got right in, and repairs were completed ahead of schedule. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done and the car is in good condition. Service was super.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for beautiful work and great communication.