Vandergriff Collision South-Arlington
In operation 27 years.
It is wise to choose a reputable Arlington collision repair shop where you know you can expect exceptional workmanship and the use of high-quality replacement parts. We're not only trusted by local residents, but also by accredited dealerships and insurance companies.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Not sure, it depends on how this additional work is handled. Although I must say the manager was very understanding when I spoke with him.
Repair Quality - 0.5/5.0 -
The actual repair quality was good, but if you give me bad customer service...
Customer Service - 0.5/5.0 -
I discussed my concerns with the paint colors not matching with Marcus. When the job was complete instead of him making sure the colors matched he did not follow up on my concerns and when I picked up the vehicle I was very disappointed as my van looked mismatched. If he would have notified me prior to pick up them I would have been able to discuss with State Farm and settle the issue prior to picking up my van. Marcus dropped the ball and now that State Farm has agreed to pay for the paint of the front grill...I have to come back and start the process all over.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the beautiful service and everything that was done to vehicles we were extremely satisfied with every aspect of service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
If there was a 0 I would use that
Repair Quality - 0.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
If even though the sevice was very good I was very much offended each time a text or email was sent to me but the greeting was to my husband who had no part of this business transaction..
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The people were very good, but the email and text messages I rate very low because they were not addressed to me but rather my husband. I brought in the car, the car is in my name and I am offended that they somehow found my husband's name and refused to address written communications to me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I went on vacation after dropping off car, sent an email to confirm instructions of repair and gave a contact for them to call if any questions. Someone called but wouldn't tell my father what exactly was fixed - only reported car was ready. I called Monday and was told everything was fixed and the car was ready. My son picked it up, I checked it when I got home and the A-pillar trim wasn't fixed, the wiper mounts were installed incorrectly and it needed touch up. Had to bring car back in next day.
Customer Service - 3.5/5.0 -
Before you tell someone a car is ready, there should be quality control to verify. The fendor, bumper work looks great, but just had to bring it back because a couple things were loose or not installed correctly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Agent Marcos failed to return 3 of my calls