West Herr Collision Center Lancaster
In operation 76 years, 3 years at this location.
Cosmetic, Structural and Autoglass repairs to all Makes and Models. I-Car Gold class certified facility, with all OEM repair certifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was helpful and accommodating. The car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job repairing my vehicle and provided me weekly progress updates.
Customer Service - 5.0/5.0 -
They were friendly and professional.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Work itself was satisfactory, but car should have been checked more carefully before pickup. Rear license plate not installed, air intake manifold under hood hadn't been reinstalled and battery needed charging.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
absolutely 100%
Repair Quality - 5.0/5.0 -
they were very welcoming and easy to work with answered all questions would definitely recommend
Customer Service - 5.0/5.0 -
customer service was amazing was on the ball with everything. Any questions any changes they got in touch with me immediately very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0
My Experience - 0.0/5.0 -
Repair looks great. Trying to get information as to when the vehicle would be ready was frustrating to say the least.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Length of time
Customer Service - 4.5/5.0 -
Once I took care of in I was kept up to date. Everyone was friendly and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I reserve to adjust this rating based on further observations as I have only had the vehicle for less than two weeks.
Customer Service - 5.0/5.0 -
Surprised that were so many costly supplements (4).
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Car looks new. Took 3 months but worth the wait.
Customer Service - 5.0/5.0 -
Very cooperative and kept us up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Still missing 1 part
Customer Service - 4.0/5.0 -
Sometimes we could not get an answer via phone/email
My Experience - 5.0/5.0 -
The team was very accommodating and the service was excellent! A