West Herr Collision Center Lancaster
In operation 76 years, 3 years at this location.
Cosmetic, Structural and Autoglass repairs to all Makes and Models. I-Car Gold class certified facility, with all OEM repair certifications.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Virgina was absolutely amazing in setting everything up and working with an unideal situation. The repairs restored my vehicle to a condition that I am very satisfied with. Thank you for everything.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Started and ended on time. Very helpful and transparent service staff. Quality work. Quite happy with the result!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer care throughout the process
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 4.0/5.0 -
It's a wonderful experience. I highly recommend them!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The repair was seemingly done correctly but it took more than a month to do after they told me 5days and staff was very difficult to get in touch with for any update! After I picked it up I noticed they nicked my steering wheel chrome.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Work was done well. However, it took nearly a month to complete the job
Customer Service - 4.0/5.0 -
Generally kept me updated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only glitch I had was with enterprise car rental as my car was not available the day I came in to drop off my bmw for work
Customer Service - 5.0/5.0 -
Virginia was helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and so accommodating.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I paid the upcharge for OME parts.
Customer Service - 5.0/5.0 -
West Herr Virginia was phenomenal.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jon and Angela were a pleasure to work with
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
always good service from West Herr! jThank you and we love the new Telleride
My Experience - 5.0/5.0 -
The car is like brand new. Very happy with the service