Westlake Auto Collision, Inc.

4.9 (1,635reviews)
99%
31290 La Baya Dr #3,  Westlake Village,  CA  91362

In operation 18 years.

Westlake Auto Collision is a family owned and operated auto collision repair facility. we specialize in all makes and models, our main focus here at WAC is to provide our customers with the highest level of customer service and get them back onto the road with the highest quality repair work! Our team participates in monthly industry training and are I-car and ASE certified! Quality control is part of our repair process, Each vehicle is thoroughly inspected at each phase of the repair, ensuring that the final product is perfect!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,635)

Likely to Recommend

Repair Quality

Excellent from initial exam to pickup. Every auto body shop should use Westlake Auto Collision as its service and business model. I would rate higher than 10, if possible. Dana was amazing, and so was Yvonne at reception/payments. A young man, whose name I didn’t get, said he would get my car ready.

Customer Service

See last comment

Returned Clean

My Experience

All aspects of the work were communicated and completed well. I highly recommend them!

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Repair Quality

Customer Service

Yvonne and Eric are fantastic!

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

I could not recommend Dana more. Your Shop does great work and of course that is paramount but what has me coming back time and again is the people there, that really make it a pleasant and easy experience, especially when your dealing with a damaged car which is already a stressful aituation.

Repair Quality

Dana Gentry is amazing! She is personable, professional, detailed, handles everything right away and treats me always like the most important customer your business has. I would recommend everyone I know to contact Dana and Westlake collision for autobody repair work. Also, Yvonne in the front is very detail oriented, very friendly and helpful. Very pleasant, you have a great staff of people. And the work that was done at your shop is always best in class. Top marks all around!

Customer Service

Yvonne and Dana are great.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Disappointed in the final bumper assembly installation

Repair Quality

The headlight assembley was replaced and the Bumper assembly did not fit properly. I went back twice and it still didn’t match up. Very disappointing .

Customer Service

She was very polite and answered all my questions

Returned Clean

My Experience

Great group of people. Got the job done a day early. Thank you so much

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Repair Quality

Customer Service

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Likely to Recommend

Good auto repair is not always easy to find. I would highly recommend Westlake Autobody to anyone who asks me.

Repair Quality

Completed the work on time, on budget and it turned out better than I expected.

Customer Service

I loved the text updates on the progress of the work.

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My Experience

Likely to Recommend

Repair Quality

Excellent service Highly recommend for any car repair

Customer Service

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Extremely likely to refer

Repair Quality

Best customer service quality of work wouldn’t go anywhere else. I know they did not pay me. I paid them.

Customer Service

Amazing body shop

Returned Clean

My Experience

Great quality work by a professional team!

My Experience

Job looks great. Very helpful people all the way around. Thanks you.

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Repair Quality

Customer Service

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My Experience

I was guaranteed a perfect repair, and i received a perfect repair. Thanks!😊

Likely to Recommend

They have my vote!

Repair Quality

I have to admit just how fussy that I am about my car. When I left it for repair at Westlake Auto Collision and they promised “perfect” results, I doubted that they could perform the repairs that would meet my expectations. Well, surprisingly, they lived up to their promise. They promised perfection and perfection is exactly what I received! Kudos to Westlake Auto Collision!

Customer Service

Everything was perfect and needs no further comment 😊

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Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Definitely will do. So satisfied that I chose the right repair shop.

Repair Quality

Very honest and sincere in doing well and beyond my expectation.

Customer Service

Very helpful and professional

Returned Clean